Sales Representative Client Relations

***-** ***** ******

Ozone Park, New York *****

(845) 820 - 3261

******************@******.***

RANDOLPH CLARKE

PROFILE

Results-driven sales professional with many years if experience consistently exceeding revenue targets and driving new business growth. Proven track record of building strong client relations, identifying customer needs, and delivering tailored solutions that increase client satisfaction and retention. Adept at negotiating high-value deals, managing full sales cycles, ad maintaining a sharp focus on closing deals and achieving ambitious goals. Energetic team player with excellent communication skills and a passion for success in fast-paced competitive markets.

EXPERIENCE

SALES REPRESENTATIVE

ORGANIC LIGHT, JAMAICA, NEW YORK

4/2025 - Present

Educate homeowners on New York’s zero-cost solar programs, helping them understand benefits, savings, and long-term value.

Generate and qualify leads through door-to-door outreach, community events, and digital engagement strategies.

Assess customer eligibility for state and utility-backed solar incentives, ensuring accurate and timely data collection.

Schedule and coordinate consultations with vetted solar installers from a trusted network of accredited partners.

Manage a personal sales pipeline using CRM tools, following up with prospects and guiding them through each stage of the solar adoption process.

BAGGAGE SERVICE AGENT

ABM INDUSTRIES INCORPORATED, NEW YORK, NEW YORK

11/2022 - 4/2025

Assisted with the loading and unloading of baggage onto aircraft, ensuring that bags are tagged correctly and transported to the right destinations.

Addressed passengers’ inquiries and concerns regarding their baggage, including lost, delayed, or damaged items.

Investigated and resolved issues related to baggage discrepancies, working with other airport staff and departments as necessary.

Adhered to safety and security protocols when handling baggage, ensuring that all procedures are followed to protect passengers and their belongings.

Followed applicable traffic regulations and traffic laws.

SALES REPRESENTATIVE

MONDELEZ INTERNATIONAL, EAST HANOVER, NEW JERSEY

12/2019 – 10/2022

Retained excellent client satisfaction ratings through outstanding service delivery.

Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.

Used customer insights to develop innovative sales strategies to increase sales.

Generated weekly and monthly reports on sales performance to provide recommendations to meet sales goals.

PACKAGE HANDLER

UPS CUSTOMER CENTER, THE BRONX, NEW YORK

09/2019 – 11/2019

Followed safety regulations to maintain a safe work environment.

Proved successful working within tight deadlines and a fast-paced environment.

Used hand-held scanners and physical logs to accurately track item movements.

Assembled, sealed and loaded packages into correct trucks.

Followed verbal and written instructions to properly move and ship products.

Verified correct labels and accurate shipping information on packages to avoid shipping to wrong addresses.

SALES REPRESENTATIVE

GRACEKENNEDY, KINGSTON, JAMAICA

09/2009 – 11/2017

Managed customer accounts to secure customer satisfaction and repeat business.

Trained and mentored new sales representatives.

Retained excellent client satisfaction ratings through outstanding service delivery.

Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.

Negotiated contracts with clients and developed relationships with key personnel.

EDUCATION

06/2000

DUNOON TECHNICAL HIGH SCHOOL, KINGSTON, JAMAICA

SKILLS & INTERESTS

Retail Sales Customer Service • Customer Relations • Product Organization • Customer Relationship Management • Shipping and Receiving and Understanding • Data Accuracy • Teamwork and Collaboration • Travel

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