Customer Service Sales Associate
Resume:
Nakaylin Carver
Milledgeville, GA *****
*********@*****.***
Professional Summary
Hardworking and customer-focused sales associate with 2 years of experience in retail and 6 years of experience in food service. Proficient in cash handling, customer service, and food preparation. Skilled in assembly line work and leadership roles. Seeking a remote opportunity where I can utilize my skills and experience.
Authorized to work in the US for any employer
Work Experience
Dairy Queen Crew Member
Dairy Queen-Milledgeville, GA
July 2024 to November 2024
• Provided exceptional customer service by greeting and assisting customers in a friendly and efficient manner
• Prepared and served food items such as burgers, fries, ice cream treats, and beverages according to company standards
• Maintained cleanliness of dining area, restrooms, and kitchen to ensure a safe and sanitary environment for customers
• Operated cash register accurately and efficiently while handling transactions with accuracy
• Collaborated with team members to ensure smooth operations during peak hours
• Demonstrated strong knowledge of menu items, ingredients, allergens, and special dietary requirements to assist customers with their orders
• Followed all food safety protocols including proper storage procedures for perishable items
• Collaborated with the shift manager to resolve any customer complaints or issues promptly and effectively
• Took initiative in learning new tasks quickly such as operating specialized equipment or handling specific product promotions
Overnight Stock Associate
Food Depot-Milledgeville, GA
February 2024 to May 2024
• Efficiently restocked shelves and organized inventory during overnight shifts, ensuring products were readily available for customers in the morning
• Maintained accurate records of stock levels and communicated with management to ensure timely replenishment of low-stock items
• Assisted customers with locating products and provided friendly customer service when needed during overnight hours
• Followed safety protocols while handling hazardous materials or fragile items to prevent accidents or damage
• Assisted in conducting physical inventories regularly, identifying discrepancies between recorded stock levels and actual quantities on hand
• Performed regular quality checks on incoming shipments to identify damaged or defective products, ensuring only high-quality goods were stocked on shelves
• Maintained cleanliness and organization of the stockroom area, promoting an efficient work environment for all team members
Lowe's Customer Service Associate
Lowe's Home Improvement-Milledgeville, GA
August 2022 to December 2023
Completing Online Orders
Helping Customers answer questions concerning online products. Answering Phones
• Processed orders and customer transactions
• Assisted customers with questions
• Interacted with customers through live chat
• Handled emails, inbound calls, and outbound calls
• Assisted customers with a warm and professional attitude Lead Sales Associate/Key Holder
Dollar General-Milledgeville, GA
February 2022 to September 2023
• Built and maintained strong relationships with customers, resulting in a high rate of repeat business and referrals
• Provided exceptional customer service, resolving inquiries and complaints promptly to ensure customer satisfaction
• Collaborated with team members to create visually appealing merchandise displays that increased foot traffic and sales
• Assisted in inventory management by conducting regular stock checks, restocking shelves, and placing orders as needed
• Maintained a clean and organized work environment to enhance the shopping experience for customers
• Effectively communicated promotions, discounts, and special offers to customers at the point of sale
• Demonstrated excellent time management skills by efficiently handling multiple tasks simultaneously during busy periods
Assembly Line Worker
Gro Tec-Eatonton, GA
September 2021 to August 2022
• Performing required actions on an assembly line.
• Packaging company products.
• Maintained quality control.
Education
High school diploma
Westside High School - Macon, GA
September 2020 to May 2021
Skills
• Serving Experience
• Serving
• Cash register
• Restaurant experience
• Restaurant experience
• Cash Handling (1 year)
• Meal Preparation
• Food Production
• Cooking
• Microsoft Word
• Babysitting
• Typing
• Cash handling
• Coffee Experience
• Kitchen Experience
• Leadership
• Cleaning Experience (1 year)
• Childcare
• Food handling
• Food Safety
• Customer service (3 years)
• Cashiering (1 year)
• Food Preparation
• Time Management
• Food Service
• Food Handling
• Barista experience (1 year)
• Host/Hostess
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