Customer service, Shipping/Receiving, Order entry, Inventory, Retail
Resume:
Christine Willingham
**** ******* ******** ********* ** 76018 .
*****@*********.***
Objective
Seeking a secure and responsible position within a dynamic organization that will provide new challenges and opportunities for growth enhancement and satisfaction through achievement.
Summary
Well qualified with extensive experience in manufacturing, strong Customer service and problem solving skills. Proven ability to communicate well with groups and individuals. Organized and the ability to manage multiple tasks in a fast-paced environment.
Skills
*Positive, professional demeanor *Dedicated team player
*Detail-oriented *Typing/10 Key
*Multi-task proficient *Able to prioritize work and meet deadlines
*Strong verbal and written communication skill * Retail
* Sales and Vendor Support * Manufacturing experience
* Microsoft Office (Words, Access. Excel.) * Cashier
* Order Entry * Shipping/Receiving
* Customer Service * CPR Training Work History
Boys and Girls Club Central Tx September 2019 – Mar 2024
Youth Development Professional
KEY ROLES (Essential Job Responsibilities):
Create an environment that facilitates the achievements of Youth Development Outcomes:
Promote and stimulate program participation
Provide guidance and role modeling to members
Ensure proper supervision and safety of club members
Mentor youth as part of the BGC Youth Development Strategy
..
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Higginbotham Bros March 2019-July2019
Retail-Sales
Gained extensive knowledge of retail strategies, customer service principles and product selection.
Utilized knowledge of retail sales processes to provide accurate advice regarding product features and benefits
Demonstrated exceptional organizational skills by managing appointments, inventory levels, retail sales goals and marketing initiatives.
Managed daily operations within the environment
Tractor Supply Company February 2014 – March 2019
Shipping and Receiving clerk
Process purchase orders an entered into data base to communicate with FedEx and UPS to ensure orders meet deadlines
Verified packing slips and shipping labels were a accurate and compete
documentation
Inspected outgoing orders for correct items quantities and quality assurance.
Managed the e-efficient loading and unloading of goods from vehicles using pallet jacks or forklift
Assessed incoming packages for damaged, accuracy, and completeness
Prepared necessary documentation such as bill of lading, invoices, customers form accurately and efficiently
Preformed filling duties in conjunction with specific customers’ requests
Followed interramal procedure for tracking and recording shipments
Collaborated with carriers to coordinate delivery times and routes
Utilized barcode scanners to track shipment throughout the process
GFW Direct February2012 - 2014
Co-Owner
Customer Service, Billing, Purchasing, Order entry, and Dispatching
International Paper Bag Plant March 2013-JSeptember 2013
Administrative Assistant
Answer Phones, Distributed Mail / FedEx and UPS, managed a daily, shipping report, sent out monthly reports to sales reps, kept pricing updated in current price book, purchased supplies for office use
Vecta, Coalesse, Steelcase Inc, Grand Prairie Texas September1980 - March 2013
Specials
Proficient in pricing special products, contacting vendors for cost on non-standard parts and communicate with Rep’s on ideas to best fit their needs and our manufacturing abilities.
Work with engineers and suppliers on drawing and materials needed to manufacture a special product.
Coordinated work flow procedure used in processing and tracking orders through the department, managing critical customers, distributing orders to engineers, and returning finished orders back to Order Entry in a timely manner.
Maintain daily and quarterly measurements of the number of orders processed and number of days required to process orders from receipt to order entry.
Worked with finance and developed a formula to calculate list we could give to customer.
Order Entry
Entry of customer orders and scheduling.
Responsible for 2-day program and replacement parts. Pulled parts to ship. Entered orders for repair.
Managed the COM orders, put on hold, clarifications, due dates for delivery of material or Vecta to purchase.
Worked with fabric vendors to get samples in for approvals and in house samples for manufacturing approval.
Upholstery/Assembly/Paint Line
Started in Upholstery, moved to assembly in seating, and powder coat line (Paint)
Dispatch roll to coordinate and handle the work flow in assembly making sure parts were ordered and delivered on time for day scheduling in manufacturing. Handled product returned for repair, working them into production and returning to customer.
Responsible for scrap and replacing parts for production.
EDUCATION
Mountainview College Dallas, Texas
Pursuing Associate Degree Business Management
CERTIFICATIONS
Supervision and Management
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