Maryrose Narsi
Niles, IL *****
***********@*****.***
Professional Summary
outgoing 20 year old
Fast and effective learner
Authorized to work in the US for any employer
Work Experience
Waitress/Cashier
Tiffany's Restaurant-Rosemont, IL
October 2024 to March 2025
• Provided exceptional customer service by promptly greeting and seating guests, taking accurate orders, and ensuring timely delivery of food and beverages
• Effectively communicated daily specials, menu items, and drink options to customers, resulting in increased sales
• Maintained a clean and organized work area, including tables, chairs, utensils, and condiments
• Collaborated with kitchen staff to ensure accurate preparation of food orders according to customer preferences
• Managed cash transactions accurately and efficiently using POS system
• Demonstrated strong knowledge of allergens and dietary restrictions to accommodate special requests from customers
• Resolved customer complaints or concerns promptly and professionally to ensure guest satisfaction
• Served as a team player by assisting coworkers during busy periods or when needed
• Maintained a positive attitude even during high-stress situations to create a welcoming atmosphere for guests
• Possessed excellent time management skills in order to prioritize tasks effectively during peak hours Front Office Assistant
Alliance Ground International-Chicago, IL
February 2024 to January 2025
• Managed incoming calls, directing them to the appropriate departments or individuals
• Handled all incoming and outgoing mail, packages, and deliveries with accuracy and efficiency
• Maintained an organized front desk area, ensuring cleanliness and professionalism at all times
• Provided administrative support such as typing documents, preparing reports, filing paperwork, and data entry tasks
• Created spreadsheets and presentations using Microsoft Office Suite to assist in various projects as assigned by supervisors
• Maintained confidentiality of sensitive information while handling documents or interacting with clients/ guests
Cashier/Sales Associate
Victoria's Secret-Skokie, IL
June 2023 to December 2024
Handled all card and cash transactions.
Recovered the store
Helped customers with all and any questions.
Answered phone calls
• Consistently exceeded monthly sales targets by XX% through effective product knowledge and persuasive selling techniques
• Built and maintained strong relationships with customers, resulting in a high rate of repeat business and referrals
• Provided exceptional customer service, resolving inquiries and complaints promptly to ensure customer satisfaction
• Collaborated with team members to create visually appealing merchandise displays that increased foot traffic and sales
• Participated in regular training sessions to stay updated on product features, industry trends, and sales techniques
• Assisted in inventory management by conducting regular stock checks, restocking shelves, and placing orders as needed
• Maintained a clean and organized work environment to enhance the shopping experience for customers
• Contributed to the achievement of store goals by actively upselling products and suggesting complementary items
Hostess/Server
Cefalu Seaside Sicilian-Elk Grove Village, IL
March 2024 to November 2024
• Provided exceptional customer service by promptly greeting and seating guests, taking orders, and ensuring a positive dining experience
• Effectively communicated daily specials, menu items, and beverage options to customers, resulting in increased sales
• Maintained cleanliness of dining area and ensured tables were properly set up with utensils, condiments, and menus
Cashier/Customer Service
Oriole pool-Morton Grove, IL
June 2022 to September 2023
Handled cash and credit card transactions
Provided customers with customer service
Maintained a clean area
Old Navy Brand Associate
Old Navy-Niles, IL
July 2021 to February 2022
Recovery
Worked at the cash register
Education
High school diploma or GED in B
Maine East High School
Skills
• Assyrian
• Cheerleading
• Cash management
• Food handling (1 year)
• Phone etiquette
• Guest services
• Cash register
• Communication skills
• Tutoring
• Guest relations
• Presentation skills
• Cleaning
• Teaching
• Organizational Skills
• Math
• Patient care
• Cashiering
• Sports coaching
• Expert
• English
• Event Planning
• Gymnastics
• Marketing
• Merchandising
• Writing Skills
• Typing
• Time management
• Cash handling (3 years)
• Host/Hostess (3 years)
• Food Service (3 years)
• Leadership
• Food service
• Restaurant experience
• Iraqi Arabic
• Front desk
• Customer service
• Computer skills
• Organizational skills
• Hospitality
• Stocking
• Public speaking
• Experience with children
• Cash management (2 years)
• Retail sales
• Event planning
• Retail math
• Basic math
• Microsoft Excel
• Waitressing (3 years)
• Store management
• Sales
Certifications and Licenses
Driver's License