Administrative Assistant / Real Estate / Data Entry

DEBRA KOZIK

Hickory Hills, IL. ***** 708-***-**** ********@*****.***

SUMMARY OF QUALIFICATIONS

Highly organized and detail-focused Administrative Assistant with a track record of accurately handling all aspects of administrative support in deadline-oriented environments. o Excellent computer skills; ability to type 75-80 WPM, familiar with Microsoft Word, Microsoft Excel, Google Suite and able to learn proprietary systems/applications quickly. o Experience using the MRED Multiple Listing Service o Experience with Docusign E-Signature and Docusign Rooms o Customer Service, Retail Sales and Cashiering experience. o Experience in Data Entry.

o Successfully completed 75 Hour Broker Pre Licensing Course. o Passed IL Real Estate Broker State Licensing Exam November 2024 o IL Brokers License currently parked with AHI Referral Company o Successfully Completed AgentEDU Certified Real Estate Assistant course and received certificate of completion for” Certified Expert – Certified Real Estate Assistant for Residential Real Estate Brokers”

EXPERIENCE

Seasonal Administrative Assistant – Full Time

Cherry Bekaert

15303 94th Avenue, Suite 200, Orland Park, IL. 60462 February 2025 to April 2025 Seasonal Administrative Assistant – Spring 2025 Tax Season Maintained confidentiality while handling sensitive tax information for individuals, corporations, and non- profits, ensuring compliance with privacy standards. Utilized Adobe Acrobat, GoFileRoom, SmartSheets, and proprietary firm software to support tax preparation processes. Handled reception duties by greeting clients and managing their inquiries, prepared and delivered client tax documents in line with strict IRS mailing deadlines, and collected essential information to support timely tax filing. Administrative Assistant – Part Time

Net Real Estate School

7110 W. 127th Street, Palos Heights, IL. 60463 October 2022 to November 2024 Part Time Administrative Assistant position in which I created and filed student transcripts, ensuring accuracy and compliance with IDFPR regulatory standards, Uploading student class and Continuing Education information to the Illinois Department of Professional Regulation, Served as a test proctor for school exams and handled the grading of tests, Entered student data into the Brevo email marketing suite to support marketing efforts. Providing detailed information about upcoming real estate broker classes via phone and email, prepared and distributed class flyers and maintained up-to-date class rosters. Performed a variety of other administrative duties as needed to support the office and ensure smooth operations. Real Estate Assistant for Realtor –Sheila Yakutis

Orland Park, Illinois

2014 to 2025

Knowledge in the Following Programs:

ConnectMLS

DropBox

ShowingTime

Docusign and Docusign Rooms

Microsoft Office (Word, Excel,)

KVCore CRM

ChatGPT

Social Media (Facebook, Twitter, LinkedIn)

Managed and tracked real estate transactions from listing to closing, ensuring timely and accurate completion of all necessary paperwork. Prepared and assembled listing agreement pre-meeting folders and sent contract offers for client signatures using DocuSign, facilitating efficient and secure electronic transactions. Created and maintained transaction rooms in DocuSign to organize and manage documents, improving document accessibility and workflow efficiency, Communicated directly with sellers to answer questions and provide regular updates on the status of their property, Entered and edited property listings in the MRED MLS system, Scheduled property showings and coordinated appointments for buyer agents, home inspectors, appraisals, etc. Maintained communication with attorneys to ensure timely access to necessary client information Kept client database current and organized for ongoing communications, including year-end mailings to past and current clients Real Estate Administrative Assistant – Help Desk – Part Time RE/MAX 10

Oak Lawn, Illinois March 2022 to September 2023

Experienced and driven real estate administrative assistant specializing in productivity and organization. Provided optimal support in a fast-paced office environment, enhancing team productivity and efficiency, Multitasked effectively and maintained a positive attitude, consistently supporting real estate agents and improving client satisfaction. Utilized basic office equipment and MRED/MLS real estate software to streamline administrative tasks and improve data accuracy. A proven track record of providing superior administrative support in various office settings. Provided administrative services and help desk support for real estate agents, improving response times and agent satisfaction, Assisted new agents with learning the REMAX.com proprietary network, enhancing their ability to manage websites, graphics, and marketing effectively, Maintained the RE/MAX 10 Moving Concierge service by calling and obtaining 'Trusted Professionals' to partner with RE/MAX 10, ensuring high-quality service and client satisfaction. Knowledge in the following programs:

REMAX.net and REMAX.com proprietary websites

Connect MLS / MRED

Dropbox

Docusign E-Signature

Docusign Rooms

Microsoft Office (Word, Excel)

Google Suite

Social Media Platforms

KVCore CRM

ChatGPT

Familiar with forms needed for Real Estate Listings and Contracts Remote Contract Position – Forensic Research, QuickBooks Entries Northbrook Symphony Orchestra

899 Skokie Blvd Ste 12LL, Northbrook, IL 60062 March 2023 to September 2023 Temporary contract position, working remotely to Reconstructed past financial records in QuickBooks using bank statements and check images, aiding the Northbrook Symphony Orchestra in regaining their 501c3 Non-Profit Status

Payroll Assistant – Treasurer’s Office

City of Hickory Hills 2015 to 2022

Part Time payroll assistant. (2 days per month) Reviewed payroll entries for police, public works, aldermen, and city hall employees, ensuring data accuracy and alignment with submitted time sheets, which improved payroll processing efficiency,

Founder and President

Kitties for Keeps Rescue Inc, NFP 3/2018 to Present Pro bono founder and president of Kitties for Keeps Rescue, a 501c3 non-profit, all volunteer organization, promoting the humane treatment of cats/kittens through rescue, fostering and placement into adoptive homes.

Developed and implemented intake and adoption procedures using Microsoft Word, scheduled vet visits, and organized adoption events, resulting in streamlined operations and increased successful adoptions. Conducted home visits and interviews for prospective adopters, performed vet and reference checks, and submitted statistics to regulatory agencies, enhancing compliance and adopter satisfaction. Planned fundraising events and prepared medical contracts, administered medications, and managed volunteer activities, improving overall rescue efficiency and community engagement Administrative Assistant / Office Manager / Bookkeeper Clearstream Recycling, Inc., Palos Heights, Illinois 5/2011 – 6/2013 Administrative Assistant to the President. Managed all office processing duties and maintained customer databases using ACT! Database Management software, ensuring data accuracy and efficiency. Handled multiple projects efficiently under tight deadlines, ensuring timely completion and maintaining high-quality standards, Assisted with website SEO on company websites to assure they are searchable by the major search engines. Worked with basic HTML language to update webpages as needed. Took on additional responsibilities as Office Bookkeeper and Payroll Administrator, ensuring accurate financial records and timely payroll processing, Managed accounts payable and receivable and handled all company invoicing using QuickBooks, . Implemented a new payroll system using Paylocity Online Payroll, enhancing efficiency, I was also responsible for setting up a new payroll system through Paylocity Online Payroll. By assuming additional responsibilities involving bookkeeping and payroll, I was able to save the company $35K annually. All accomplished within the first year of employment. Freelance Secretarial Work

Suzy Frederickson – (Realtor at Remax Team 2000), Palos Heights, IL 2002 – 08/2011 Work at home on an “as needed” basis composing and putting together mail outs for current clients, and potential clients, posting home listings on Craigslist, and keeping customer files organized. Data Entry/Research/Bulk Mailings ** Temporary Position ** USA Junior Nationals, Palos Hills, IL 02/2011 – 04/2011 Job duties include the research of internet and local periodicals from each state for sales leads and qualified participants. Extensive data entry utilizing Microsoft Word as well as follow up letters. Preparation of mailings from start to finish meeting hard deadlines. Mailings included all general office functions of labeling, stuffing envelopes and determining and affixing postage on a mass scale to all states throughout the U.S.

Secretary/Typist

Triangle Appraisal, Hickory Hills, IL 05/1994 – 10/2009 Entered data for Residential Real Estate Appraisals using Alamode WinTotal real estate appraisal software. Proofread and packaged all appraisals. Assigned appraisals to appraisers based on their location and area familiarity. Researched real estate taxes and ownership using Northern Illinois Multiple Listing Service. ( Now MRED MLS ) Maintained customer files. Maintained office supply inventory and ordered as needed. Customer service duties included scheduling appraisal appointments for appraisers, resolving customer issues, answering phones, scheduling meetings, keeping business calendar and setting business appointments.

Secretary/Bookkeeper

ReMax 10, Oak Lawn, IL 04/1990 – 05/1994

Accounting responsibilities included writing realtor commission checks, billing sales agents for desk and office fees, maintaining accounts payable, accepting Earnest Money checks and preparing bank deposits. Experience with Quickbooks in DOS, Route all incoming mail to each Realtors mailbox. Assisted realtors and customers to resolve scheduling conflicts. Created and typed Home For Sale Ads for Harmon Homes and other Real Estate Magazines, Answered phones, route and maintained message center, set appointments for home showings.

REFERENCES AVAILABLE UPON REQUEST

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