Customer Service Inventory Management

Joan Jeruto

Toronto, ON M*K *E*

************@*****.***

437-***-****

CAREER OBJECTIVE

Dedicated and results-driven individual seeking a position in an busy environment. Eager to leverage a proven track record of enhancing efficiency and customer satisfaction. SKILLS SUMMARY

• Customer Service: Strong ability to identify and fulfill customer needs, resulting in increased sales and heightened customer loyalty. Proficient in proactive customer engagement and conflict resolution.

• Safety Processes and Procedures: Knowledgeable in safety processes and procedures to maintain a secure working environment for all stakeholders. Skilled in implementing safety protocols and preventing accidents or injuries.

• Cleaning and Hygiene Standards: Experienced in implementing rigorous cleaning procedures to uphold hygiene standards and ensure customer safety. Familiar with sanitation protocols and high-touch surface cleaning.

• Inventory Management: Experienced in product tagging and categorization techniques to facilitate inventory management and product identification. Familiar with stock checks and maintaining accurate inventory records.

• Multitasking: Able to handle multiple tasks efficiently while maintaining attention to detail and quality of work. Skilled in prioritizing tasks to meet deadlines in fast-paced environments.

• Communication: Solid verbal and written communication skills, facilitating effective interaction with team members, customers, and stakeholders. Proficient in conveying information clearly and concisely.

• Accounting Diploma Olessos Technical Training Institute 2017 WORK EXPERIENCE

• Cleaner The Salvation Army - Toronto, ON January 2024 to Present

• Supermarket Cashier Labesto Company April 2019 to July 2023