Accounts Receivable Data Entry
Resume:
KENDRA P. NELSON
SKILLS
• Medical billing knowledge
• Proficiency in Microsoft Excel
• Effective communication skills
• Payment entry completion
• Transaction reporting
• HIPAA regulation observance
• Accurate data entry
• Payment Processing
• Insurance Verification
• High-volume transaction posting
• Credit and collections
• Aging reports analysis
Organized Senior Accounts Receivable Specialist with 20+ years of experience in accounts receivable and accounting fields. Highly skilled leader in training and leadership of team members to accurately process payments using credit cards, checks, and cash. Detailed manager of accounting processes with clarity and deliberation despite heavy workloads. Successful at efficiently handling client inquiries, billing and administrative tasks. Familiar with contracts and other documents affecting billing processes. Prepares professional, polished statements, and business correspondence.
WORK HISTORY
January 2020 - Current
Lead, Payment Poster SAGIS PLLC
February 2019 - January 2020
Enrollment Specialist Radiology Partners
Perform data entry login of patient demographics, clinical information and charge.
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Receive medical records request and making sure they received them in timely manner.
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Managed large volumes of data efficiently and with great care on daily basis.
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Accurately posted payments and adjustments both electronically and manually.
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Processed payments that had been received from insurance companies and Medicare.
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Identified overpayments and processed refunds for insurance carriers and patients.
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• Handled payment transactions for customer purchases. Communicated effectively with others through active listening and dynamic interpersonal skills.
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Submitted cash and check deposits and generated cash receipts to record money received.
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Reconciled accounts receivable ledger to verify payments and resolve variances.
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Contacted clients with past due accounts to formulate payment plans and discuss restructuring options.
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Utilized Microsoft Excel, QuickBooks and Oracle software to manage invoices and payments.
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Followed up overdue payments and payment plans from clients to establish good cash flow.
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Monitored and updated provider license and Insurance before expiration.
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Communicated effectively via telephone, email, and in person with prospective customers.
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• Reviewed statistic enrollment data and prepared reports. Understood and thoroughly explained services provided to customers and potential customers.
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CONTACT
Houston, TX 77053
*******@*****.***
April 2003 - November 2018
Senior Claims Processor Orion-MBS Healthcare
August 1998 - March 2003
Payment Poster Aetna/Prudential Healthcare
March 1992 - August 1998
Charge Entry Specialist G.C. Services
• Updated, entered, and reviewed customer data.
• Researched and identified potential new markets. Generated leads through cold-calling, networking and other outreach methods.
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• Collected premiums on or before effective date of coverage.
• Analyzed risk factors to recommend appropriate coverage levels.
• Answer departmental phone calls and assist clients as needed.
• Followed up with customers on unresolved issues. Collaborated with claims department and industry anti-fraud organizations to resolve claims.
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Evaluated accuracy and quality of data entered into agency management system.
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Complied with regulations and guidelines related to claims processing to maintain quality and adherence to standards.
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Monitored claims processing trends to identify potential areas of improvement.
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• Organized, sorted, and checked input data against original documents.
• Completed data entry tasks with accuracy and efficiency. Entered numerical data into databases with speed and accuracy using 10-key pad.
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Managed large volumes of data efficiently and with great care on daily basis.
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Accurately posted payments and adjustments both electronically and manually.
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Processed payments that had been received from insurance companies and Medicare.
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Communicated effectively with others through active listening and dynamic interpersonal skills.
•
Identified overpayments and processed refunds for insurance carriers and patients.
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Identified, researched, and resolved billing variances to maintain system accuracy and currency.
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Prepared and mailed invoices to customers, processed payments, and documented account updates.
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Reconciled accounts receivable ledger to verify payments and resolve variances.
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Reviewed accounts on monthly basis to assess aging and pursue collection of funds.
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Utilized Microsoft Excel, QuickBooks and Oracle software to manage invoices and payments.
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Developed and maintained positive relationships with clients to maximize collections.
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• Answered questions and assisted providers and office staff.
• Verified insurance eligibility and information to update database.
• Worked with revenue cycle team to identify denial trends.
• Posted payments to accounts and maintained records. Made contact with insurance carriers to discuss policies and individual patient benefits.
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Maintained strong knowledge of basic medical terminology to better understand services and procedures.
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Answered telephone calls to offer office information, answer questions, and direct calls to staff.
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Assured timely verification of insurance benefits prior to patient procedures or appointments.
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• Trained new staff on current, correct insurance verification procedures. Assisted patients with understanding personalized insurance coverage and benefits.
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EDUCATION
Medical Billing and Coding
Altierus Career College, Houston, TX
Houston Community College, Houston, TX
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