Data Entry Information Technology

DAVID M. SHAPIRO

New York, NY ***** 646-***-**** **************@*****.***

https://www.linkedin.com/in/dms-ceti-ml-to-ai/

ADMINISTRATIVE ASSISTANT

Information technology professional skillset proficient with data entry/scanning, calendar, and scheduling. Has performed record management, filing, and distribution. Experienced receptionist - client/sales support - correspondence, chat, logistics, and reports. Multitasker with excellent communication and editing/proofreading skills.

SKILLS

Data Entry - MS Windows, Linux/UNIX Variants, z/OS Mainframe Microsoft Office - Outlook, Word, Excel, PowerPoint, Access, Teams Database to Spreadsheet Delimiting Google Workspace, Calendar, Meet Zoom Platform Video Conferencing - Content Aggregation HTML Document Strategist Project Management Licensed IT Instructor

PROFESSIONAL EXPERIENCE

AI: Artificial Intelligence Immersion 4/2024 - 2025

Using and going up learning curve with AI: Artificial software platforms - ChatGPT, Microsoft - Copilot, Google Gemini, and Amazon - Anthropic. This includes baseline source software company and open-source purveyor certifications.

US Census Bureau, NYC Board of Elections, ProjectFIND - Part-time 2020 - 3/2024

Data entry, enumeration, updates, and corrections on the Apple and Microsoft Windows platforms with mobile devices.

Developed lesson plan, taught, and supported senior citizens using the Zoom platform on Windows desktop computers and mobile computing devices - Apple iPhone / iPad and Google Android / Chrome.

CETi: Computer Education Techniques Inc., New York, NY

Administration 2008 - 2019

Managed the accounting system - payroll, invoicing, paying bills, and tax reporting.

Website Support/Documentation Specialist

Organized content libraries and scripts into databases for client engagement and support services. The strategy was to model and transform the computer training facility operation to online course instruction in a virtual classroom.

Wrote SEO optimized content for scalable cloud databases which resulted in a 25% cost reduction and met client-service performance metrics.

General Manager - Administration and Operations – CETi dba SYS-ED, New York, NY 2000 - 2007

Data Entry and Administration

Set up and managed the computer training facilities and operations at 35 West 35th St, 19 West 34th St, and Empire State Building in Manhattan. Responsibilities and tasks included:

Performing filing, typing, and data entry as part of the process to automate operations.

Setting up the telephone/voice mail systems - inbound and outbound to a call center.

Schedule management - calendars, email, and texting.

Planning and coordinating travel: flight, hotel, ground transportation, and per diem.

Using MS Word, Excel, PowerPoint, and Access to develop document and courseware libraries.

Used advanced Excel functions, Lookup, Pivot Tables, and macros to automate bookkeeping operations.

Customer engagement and service with CRM.

Performed and managed bookkeeping with QuickBooks.

Configured software in mobile computer training classrooms and taught nationwide Microsoft networking courses.

EDUCATION

Cornell University, Ithaca, NY, MBA Union College, Schenectady, NY, BA

Microsoft Certifications - MCP, Solution Provider, and MS Office - Word, Excel, PowerPoint, and Access.

NYS ED BPSS Trained Instructor - Applications, Networking, and Programming

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