Risk Management Human Resources
Resume:
Pamela Duncan
Vancouver, WA *****
**********@*****.***
Authorized to work in the US for any employer
Work Experience
WUSATA (Western United Sates Agriculture Trade Association) Claims Coordinator for 2 programs
July 2023 to current
Process FAS (Federal Agriculture Service) reimbursement claims from small business Human Resources, Sr. Specialist
Benefits Compliance, DAIMLER Trucks of North America - Portland, OR October 2011 to July 2022
Manage Pension, 401(k) and Health and Wellness Plan documents to assure operational and compliance with ERISA standards; Support internal and external compliance audits and coordinate compilation of data for regulatory reporting as required. Manage all Summary Plan Description, Annual Funding Notices, 5500 forms and Summary Annual Report updates and distributions. Four pension plans, six 401K plans, six Taft Hartley Plans and seven health and welfare benefit plans for 12K+ employees. All Non-Discrimination testing for all plans and submission of Retiree Drug Subsidy programs for reimbursement. Manage all HR employee HIPAA annual compliance. Managed the Executive Deferred Compensation program including expatriate participants. Interim Risk Claim Examiner/Insurance Administrator August 2010 to February 2011
OHSU Risk Management
Collaborate with Risk Management administrators in identifying, assessing, measuring, reporting on and monitoring all risks, including financial, business, hazard, operational, casualty property and professional liability risks. Consult with internal departments with regard to contract language, negotiation and management or other issues pertaining to insurance coverage, evidence of coverage or loss prevention processes, construction contracts and risk reduction strategies, cost allocation strategies or other programs aimed at reducing the cost of and risk of losses to the organization. Coordinate with all OHSU departments regarding Emergency Management administration, implementation and monitoring including emergency management exercise design and participation. Risk Manager
Portland Development Commission
January 2004 to July 2010
*This position was eliminated effective July 1, 2010 due to a Reduction in Force at the Portland Development Commission.
Emergency Management and Business Continuity Programs, Safety and Loss control for entire organization; insurance procurement and claim adjusting, including workers compensation. Selection and monitoring of insurance broker services contract; Development and implementation of organizations Emergency and Continuity of Operations Plan. PDC's representative to Mayor's Emergency Disaster Policy Council. Developed and began implementation of Enterprise Risk Management Program for organization. Management of insurance portfolio; Benefits coordinator; Workers Compensation program and claim handling including litigation claim management; working knowledge of all Commission departments; Development, Research and Development, Housing, Economic Development, Professional Services and Real Estate. Review and management of all procurement contracts for design/development construction agreements for insurance requirement compliance. Developed all policy and procedures for risk management department including claim reporting structure, contract language, division Business Plan and budget process. Management of Records/Archive Division. Draft Annual Risk Management Report for Chief Financial Officer. PDC's representative to the Oregon Native American Chamber of Commerce. Risk Manager, City of Vancouver
City Attorney's
October 2000 to 2003
Office
Partnered with CRESA to complete development of City/County Emergency Management Operations Plan and increase facility security. Working knowledge of all municipal departments, including police, fire, economic development, water, wastewater, streets, sanitation, housing and planning and zoning. Review city procurement contract language for appropriate insurance requirements and compliance on contracts, bids, and requests for proposals. Administer the workers compensation third party administrator contract; Assisted HR with Employee Benefits program; Develop specifications for RFP's
(requests for proposals) for contracted services. Analyze risks, identify alternative solutions, project consequences of proposed actions by city and implement recommendations in support of goals. Evaluated insurance coverage; identified and assessed liability concerns and exposures from claim loss statistics and trends. Coordinated and administered the risk management program, developed and implemented plans, policies goals and objectives. Monitor the general liability self-insurance fund including financial planning, strategic planning, budget preparation; budget monitoring, reserve funding and loss transfer. Claim adjusting and litigation claim management. City's representative to the Arnada Neighborhood Association.
Georggin & Shann Law Firm - Phoenix, AZ
1988 to 1996
Assistant to the Managing Partner. Compose and transcribe settlement demands, negotiate settlements and disburse funds to clients; prepare and set up Estate/Trust accounts; research prepare files for litigation.
Education
Bachelor of Administration Degree
University of Phoenix
1998
Certification
University of Phoenix
1998
Skills
Human Resource, Risk Management, Benefits Compliance, Paralegal, Emergency Management Additional Information
Successful execution of progressive responsibilities over 25 years
Insurance procurement
Budget preparation
Project Management
Contract Management
Benefits Compliance
Design and Organization of department
Information reporting to Senior Management
Research, Analysis and Forecasting
Enterprise Risk Management
Litigation case management and Claim adjusting
Employee Benefits
Executive Deferred Compensation program management
Business Continuity
ILLUSTRATIONS OF PERFORMANCE
Designed and implemented a risk management and safety/loss control program for Public entities
Researched insurance coverage proposals, identified those which best met the needs of the corporation, most cost effective and successfully negotiated premiums with brokers.
Analyzed worker's compensation, employment liability, property, general liability and auto accident incidents which led to the development of a more comprehensive loss control program and reduction of claims.
Litigation case management for all lines of insurance coverage. Developed department budget and presented to senior management for approval Thoroughly reviewed details of legal case notes, organized in a manner to provide necessary information without revealing full details to adverse party, and created articulate letters of settlement demand.
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