Program Manager Administrative Support

Jeannie Fazio (************@*****.***)

Experienced Program Manager Seeking

Administrative Role

Detail-oriented and organized professional with extensive experience in program management and coordination. Seeking to leverage skills in training, compliance, and grant management in an administrative position.

Work Experience

Whitman, Requardt & Associates

August 2022 – Present

Work with federal agencies providing grant administration of federal funds

Research, gather and formulate job proposals for new clients

Provide administrative support as needed throughout the office

Implement and/or track federal compliance programs for current clients

BayCare

January 2022 – July 2022

Worked in the Emergency Room (ER) at Morton Plant Hospital in Clearwater, FL

Greeted/registered patients as soon as they arrived at the ER

Worked with the triage and medical technicians to make sure patients were seen as soon as possible

Used various technologies (Cerner, Soarian, HDX) to complete all registrations as soon as the patients were transferred to an ER bed

Reviewed work list of accounts to investigate issues (insurance, billing identification, etc.) that may prohibit final billing

Maryland Department of Transportation

November 1989 – October 2021

Maryland Transit Administration

September 2011 – October 2021

Deputy Director

State of Maryland

September 2016 – October 2021

Coordinated training for Local Operating Transit System (LOTS) and human service agencies in the State of Maryland

Prepared and distributed all grant applications for federal and/or state funds to the human services agencies and the LOTS throughout the State of Maryland

Managed professional staff and executed special initiatives

Worked closely with the Director to keep them up-to-date on all important issues that may need their attention

Worked independently with minimal oversight from the Director

Provided administrative support when necessary

Program Manager

State of Maryland

September 2011 – September 2016

Directed and maintained the Rural Transportation Assistance Program (RTAP) for twenty-two LOTS in the State of Maryland

Managed and coordinated the compliance program for LOTS and over fifty human service agencies within the state

Worked closely in developing/establishing and training on Transit Asset Management Plan (TAMP) for the Tier II agencies within the state

Assisted in the preparation of FTA Triennial Compliance Reviews, responsible for Title VI, EEO, Drug and Alcohol, Preventative maintenance, and ADA

Provided administrative support when necessary

The Secretary's Office-State of Maryland

July 1998 - September 2011

Manager

July 2006 - September 2011

Responsible for an annual capital budget of $5M-$10M for ninety miles of short-line rail owned by the State of Maryland

Managed engineers /consultants/MTA construction track, bridge, and grade crossing system preservation

Worked closely with MTA Office of Real Estate pertaining to state owned rail

Provided administrative assistance when necessary

Policy Analyst

July 1998 - July 2006

Assisted the Special Assistant to the Secretary on various motor carrier projects

Managed calendar and travel arrangements

Assisted Johns Hopkins University/Applied Physics Lab in the development of the commercial vehicle enrollment system for the national Commercial Vehicle Information Systems and Networks (CVISN)

Evaluated and the initial administrator of the CVISN system

Provided administrative support when necessary

Maryland Port Administration-State of Maryland

November 1989 - July 1998

Traffic/Intermodal Supervisor

State of Maryland

June 1993 - July 1998

Liaison with railroads, motor carriers, steamship lines, etc., to research and coordinate competitive inland rates to secure business for the Port of Baltimore (POB)

Prepared detailed pricing studies on ports competitive with POB

Researched and developed legislative transportation policy affecting the POB

Provided administrative support when necessary

Analyst/Administrative Assistant

September 1990 - June 1993

Executive Assistant

November 1989 - September 1990

Skills

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