Human Resources Front Desk

Rosalyn Edwards Marsh

Greensboro, North Carolina 336-***-**** *************@*****.***

Professional Summary

A dependable professional employee that demonstrates specific human resource skills. I have experience in On-boarding, Recruitment, Administrative, Interviewing, Payroll and Employee file maintenance. My soft skills experience is in problem solving with accuracy and efficiency. My communication and time management skills are some of my strongest assets. My ability to follow policy and procedures in the area of confidentiality of personal information is one of my best attributes.

Education

Winston Salem State University, BBA Business Administration -- Winston-Salem NC

Webster University, MBA Human Resources Management-- St. Louis MO

Guilford Technical Community College, Certification of Grant Writing—Greensboro NC

Completion of AIT program through the NC Department of Health and Human Service.

Obtaining HR work hours to gain the required 1000 hours required to sit for the SHRM certification.

Experience

HUMAN RESOURCES ADMINISTRATOR GERVITA HOME CARE MARCH 2024-FEB 2025

Recruit potential CNA, PCA, HHA and RNs for specific clients and location

Conduct local employment resources to build community connections

Conduct and schedule phone, zoom and in-person initial interviews

Conduct a two-part interview process, administer drug test, background checks and reference checks

Complete the on-boarding process through new-hire orientation

Update ATS System to maintain employee files in an accurate and easy retrievable manner

Post orientation checklist to track 90-day evaluation of new hires

Run monthly reports for employee N.C. Registry

LEADING STAFF COORDINATOR ELITE STAFFING OCTOBER 2019-MARCH 2024

Coordinated on-boarding of new hires, paperwork, training, and specific department orientation.

Developed work schedules maintained sufficient coverage across departments.

Determined company staffing requirements and available strategies based on skills assessment of operational needs.

IN-HOME CAREGIVER PRIVATE PAY CLIENT APRIL 2010-JUNE 2015

Assisted with daily functions; bathing, feeding, assisted in physical therapy routines.

Identifying potential risks and safety protocol to decrease fall risk

Followed care plan done by home nurse to create a more effective ADL for the client

Medical transportation to routine Dr. appts, lab testing and therapy

MEDICARE CLAIMS ADJUSTER UNITED HEALTHCARE JANUARY 2009- APRIL 2010

Reviewed and corrected Medicare and Medicaid claims that were returned or paid in error.

Sent appropriate correspondence to providers with explanation for payments.

Meet daily quota for claims processed in the queue.

PAYROLL CLERK WACHOVIA BANK SEPTEMBER 2006- OCTOBER 2008

Processed new employee orientation and referral bonus (if applicable)

Verified I-9 forms, W-4, employment applications.

Processed payroll direct deposits and all physical checks.

Conducted open enrollment for employee benefits.

Directed current employees how to file STD, FLMA and LOA

Processed wage verification

Maintained reports for pay raises, deductions and garnishments

Monitor and adjust missed time clock punches, correct issues prior to payroll submission schedule

DEPUTY CLERK FORSYTH COUNTY REGISTER OF DEEDS MAY 1994- SEPTEMBER 2006

Issued birth, death, and marriage certificates.

Recorded all real estate documents for Forsyth County such as Deeds, Deeds of Trust, Power of Attorney, DD-214’s, and Separation Agreements

Swore in Notary Public Oaths

Volunteer Experience

Parent Advocate Volunteer for Autism Society and Lionheart Academy

August 2014- March 2020

Inventoried materials for school staff and administration

Prepared and served lunch to up to 40 children at a time.

Supervised field trips for groups of 8 children at a given time.

Organized multiple community events and fundraisers.

In-home Caregiver

April 2010-June 2015

Assisted with daily functions; bathing, feeding, administering medication.

Identifying potential risks and safety protocol

Worked with medical providers to create the most effective action plan.

Monitored and implemented corrective behavior methods when necessary.

Skills and Programs

Attention to Details

Proficient in policy and procedure

Organized

Adaptability

HRIS

ADP

UKG (Kronos)

Axiscare

Contact this candidate