Part-Time Middle School

@

PROFESSIONAL

SUMMARY

SKILLS

WORK HISTORY

Shelia Fratcher

(t) Port Saint Lucie, FL 34983 714-***-****

*********@*****.***

* ******* ************* ******* *** a retired Educator. Experience in i

Transporting people and cargo. Taught Elementary and Middle school age f

children.

0 • Ext:eflent social skills • Student advocacy

• Social work processes • Classroom management

• Developing social skills • Behavioral modeling

• Development Management • Leamer assessment

• Inventory Management Software • Student engagement

• Inventory Reconciliation • student-atntered learning

• Lesson Planning • Group learning mechanics

TRANSPORTATION MANAGER 03/2008 to 03/2022

Department Of Veterans Affairs I WEST PAUi BEACH. FL

• Managed over 110 emails and calls per day.

• Prepared and updated employees' daily work schedules and resolved delivery problems

• Directed activities of staff performing repairs and maintenance to equipment. vehides and racililies

• Researched distance, traffic patterns and other aspects to determine cost-effective and productive routes for deliveries

• Observed staff to review compfiance and safety lo minimize losses due to violations or damage

• Supervised department personnel by assigning and directing daily tasks as well as evaluating pedonnance to enhance productivity and resolve problems

• Assessed and targeted customer needs to forge and cultivate productive relationships and maintain top satisfaction levels

• Organized recoRts of vehicles, schedules and completed orders

• Oversaw team of thirty drivers by reviewing performance to promote timely and efficient deliveries and operations

• Coordinated driver dispatch to accomplish daily delivery requirements

• Communicated with customer service and sales teams to improve productivity and service ratings

• Trained new staff on job duties. company poJicies and safety procedures for rapid onboarding

• Created and enforced detailed organization processes to increase quality

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