Case Management Social Services
Resume:
I*A Brelyn Place, Palm Coast, FL *****
************@*****.***
Cynthia C. O’Reilly
SOCIAL SERVICES
EDUCATION
Bachelor OF ARTS PSYCHOLOGY
SAINT LEO UNIVERSITY
AS OFFICE SYSTEM TECHNOLOGY DAYTONA STATE
OBJECTIVE
I’m a dedicated, resourceful, and goal-oriented professional. I have worked 15 years and counting in the social services field. My expertise consists of working in case management, along with direct services with individuals and their families for successful transition back into the community.
REFERENCES
Available upon request
FUNCTIONAL SKILLS
CPR/AED
HIV/AIDS Blood Borne Pathogens
Child Welfare Training
Primary Prevention Education Training
Office of the Attorney General Relocation Assistance Certification
Domestic Violence Core Competency Advocacy Training
Stalking Training
Sexual Violence & Human Trafficking Training
Certified Microsoft Office Specialist 2007
EXPERIENCE
11/2019 - present
Professional House Parent •St. Augustine Youth Services
Following all policies and procedures of the organization
Completing all onboard training and maintaining required annual trainings
Direct supervision and management of the behavior of the children.
Providing crisis intervention when a crisis occurs with a child.
Following proper physical restraint techniques when necessary to prevent a child from harming themselves.
Planning and conducting group discussion
Maintaining accurate records, and written documentation of all work. Purchasing food, planning menu, preparing meals. Monitoring and documenting consumption of medication
Transporting children to medical and other appointment.
4/2017 – June 11/2019
Family Support Worker • Community Partnership for Children
Assist in developing and maintaining client records and documentation.
Assemble admission packets, placement slips, placement tracking forms, basic service referrals.
Obtaining documents from Vital Statistics/ Health Department/police departments, typing home studies for case managers.
Provide and/or arrange for transportation of children to visits, court, etc.
Monitor supervised visits and completes a report of their observations in FSFN.
Supervise children in absence of case manager.
4/ 2010 – 9/ 2015
Shelter Advocate• Family Life Center
Perform service/case management for all shelter residents. Assists participants with establishing their housing goals. Provides follow-up as needed to ensure maximum outcome is met. Educates participants, both women and children about Domestic/Sexual
Violence and utilizes crisis counseling both individually and in-group settings. Assists with relocation of the residents; including but not limited to housing,
job seeking, education, transportation, and household items. Conduct one-on-one interviews with clients, assessing customer needs and services available.
Effectively used information technology to complete eligibility, enrollment, referral, case management and related functions.
COMMUNICATION
Teamwork, Multitasking, Self-Management, Organization, Dependability, Prioritizing.
F
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