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Loan Officer Customer Service

Location:
Westlake, OH, 44145
Posted:
May 13, 2025

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Resume:

Deborah Korce

Westlake,OH *****

************@***.***

+1-440-***-****

Professional Summary

Highly motivated licensed loan officer for over 25+ years. Extremely fluent in VA,

FHA,Conventional,USDA and Construction lending.

Extensive background in Non-Profit securing donations that where either monetary or items to raffle for profit. For over 40 years I Co-Chaired the St.Augustine

Children's Christmas Party for the deaf,blind and less fortunate of the Tremont

Area.We would have about 500+ children that received a wrapped Christmas gift,gave lunch to the children and their parents.

Chaired the St. Augustine Benefit Golf outing for over 11 years, with over 150 golfers, secured donated items for the raffle, hole sponsors, lunch sponsors and dinner sponsors. All of the proceeds benefited the hunger center.

For over 15 years I have volunteered on the Holy In One Regina Health Center Golf

Outing that would benefit the many residence at Regina Health Center.Securing golfer,donors for hole sponsors and many different sponsorships

My business has always been self-generated as well as referral business. Extensive customer service.

In closed volume I was always at the Top 10% of my peers.

Team Player,always looking to learn and help-out my co-workers and my customers.

In 2020 The Cleveland Magazine named me as ONE OF THE TOP MORTGAGE PROFESSIONALS

IN NORTHEAST OHIO and I was also listed 3 times in REAL PRODUCERS MAGAZINE.

Work Experience

Front Desk Customer Service Associate

The Parker Skin Clinic-Beachwood,OH

April 2023 to Present

This is a cosmetic and dermatologist medical office

Check in and out patients Schedule appointments collect co-pays and run insurance

Balance all income for the day. Order any cosmetics as needed

Confirm appointments for 4 doctors

Upload all lab and final pathology reports into the patients file in Ema. We use Nextech for appointments.Confirm that all patients info is correct and insurance info is correct

Work with billing to collect any past due money from patients

HIPAA compliant

Licensed Loan Officer & Notary licensed

Leader One Financial

March 2020 to Present

Originate residential mortgages for purchases and refinances. Fluent in VA, FHA,

USDA,Conventional new Construction and Self-Employed Borrowers.Collect the required documents to verify the borrower's ability to qualify for a mortgage.

Pull their credit, analyze their income and verify their debits. Submit the loan thru our government approval system of DÚ or LP to get an initial pre-ápproval.

Prepare the loan package to be submitted to my processor so that she could send it to be underwritten.I have generated business referrals from various sources,

CPA's,Financial Planners,Attorneys, Realtors, Builders, & past customers.

Closed 10+ million in new business per year

Once the loan had a Conditional approval, I would get the required conditions cleared so that we could close the Ioan on time, I am Safe Act Compliant for 2023

Licensed Loan Officer

Hancock Mortgage/Company down sized it's branch offices

April 2017 to March 2020

Originate residential mortgages for purchases and refinances. Fluent in VA, FHA,

USDA, Conventional new Construction and Self-Employed Borrowers. Collect the required documents to verify the borrower's ability to qualify for a mortgage.

Pull their credit, analyze their income and verify their debits. Submit the loan thru our government approval system of DÚ or LP to get an initial pre-ápproval.

Prepare the loan package to be submitted to my processor so that she could send it to be underwritten.I have generated business referrals from various sources,

CPA's, Financial Planners, Attorneys, Realtors, Builders, & past customers.

In Closed Volume each year was over 7.5 million again in the top 10% of my peers in new business per year

Once the Ioan had a Conditional approval, I would get the required conditions cleared so that we could close the loan on time. I am Safe Act Compliant for 2020.

Licensed Loan Officer

NOIC,INC/Company Closed

October 2015 to April 2017

Originate residential mortgages for purchases and refinances. Fluent in VA,FHA,

USDA,Conventional new Construction and Self-Employed Borrowers. Collect the required documents to verify the borrower's ability to qualify for a mortgaÄĦe.

Pull their credit, analyze their income and verify their debits. Submit the loan thru our government approval system of DÚ or LP to get an initial pre-approval.

Prepare the loan package to be submitted to my processor so that she could send it to be underwritten.I have generated business referrals from various sources,

CPA'S,Financial Planners, Attorneys, Realtors, Builders, & past customers.

Once the loan had a Conditional approval, I would get the required conditions cleared so that we could close the loan on time. I am Safe Act Compliant for 2017

Closed in new business in the top 10% of my peers at 6 Million that I generated myself per year

Stonegate Mortgage/Company was sold

Licensed Loan Officer

LP

June 2013 to October 2015

Originate residential mortgages for purchases and refinances. Fluent in VA, FHA,

USDA,Conventional new Construction and Self-Employed Borrowers.Collect the required documents to verify the borrower's ability to qualify for a mortgage.

Pull their credit, analyze their income and verify their debits. Submit the loan thru our government approval system of DÚ or LP to get an initial pre-ápproval.

Prepare the loan package to be submitted to my processor so that she could send it to be underwritten.I have generated business referrals from various sources,

CPA's,Financial Planners, Attorneys, Realtors, Builders, & past customers.

Once the loan had a Conditional approval, I would get the required conditions cleared so that we could close the loan on time. I am Safe Act Compliant for 2015

Closed in self-generated new business 5.9 million per year

Licensed Mortgage Banker

CrossCountry Mortgage/Branch closed

November 2012 to june 2013

Originate residential mortgages for purchases and refinances. Fluent in VA, FHA,

USDA,Conventional new Construction and Self-Employed Borrowers. Collect the required documents to verify the borrower's ability to qualify for a mortgage.

Pull their credit, analyze their income and verify their debits. Submit the loan thru our government approval system of DÚ or LP to get an initial pre-ápproval.

Prepare the loan package to be submitted to my processor so that she could send it to be underwritten.I have generated business referrals from various sources,

CPA's,Financial Planners, Attorneys, Realtors, Builders, & past customers.

Once the loan had a Conditional approval, I would get the required conditions cleared so that we could close the loan on time. I am Safe Act Compliant for 2015

Education

some college in Business

Cleveland State University-Cleveland,OH

Skills

·Pricing (10+ years)

·Management (10+ years)

· Clerical experience (10+years)

·Financial Services (10+years)

·Cash register (10+ years)

·Microsoft Office (10+years)

·Credit Analysis (10+ years)

·Organizational skills (10+ years)

·Public relations

·Salesforce(10+years)

·CRM Software

·QuickBooks (3 years)

·Fraud prevention and detection(10+years)

·Business Development(10+year)

·Loan Officer Experience (10+ years)

·Computer skills (10+ years)

Loan Origination((10+years)

·Underwriting (10+ years)

·Microsoft Outlook (10+ years)



Contact this candidate