Operational Risk Manager - Third Party Risk Manager

John C. Eloff

***** ********* ****, **********, ** 48168

Cell: 313-***-****

E-mail: **********@******.***

Skills:

Archer Programming – Level 2

Hiperos Risk Software

Advanced Skills in MS Office (Excel, Access, Word, Powerpoint), and Sharepoint software

Experience with Filenet, and other financial management software

Experience:

Comerica Inc., Livonia / Auburn Hills, MI Vice President Third Party Risk – November 2016 to August 2022

Responsible for design and implementation of the Third Party Risk process, and the build of the Archer system used to manage day to day Third Party Risk Program.

Led a team of 5 to assist in process implementation, and review of questionnaires and supplier reports.

Responsible for platform and process improvements, and quality testing.

Completed reviews of supplier provided documentation, and questionnaires.

Produced and managed all training, process and procedure documentation, reporting and communications.

Comerica Inc., Livonia, MI – Assistant Vice President - Retail Risk and Compliance – January 2014 to November 2016

Responsible for risk analysis and reporting related to the Retail Risk Assessment Program.

Responsible for creation of Retail Risk Assessment Databases and related processes.

Responsible for providing analysis and documentation of Retail Risk and Compliance projects and activities.

Comerica Inc., Auburn Hills, MI – Records Mgmt. Compliance Officer - October 2010 to December 2013

Responsible for creation and management the Corporate Records Compliance Monitoring Program.

Responsible to creation and management all corporate training and communications and reporting.

Responsible for researching, creating, and managing Corporate Policy, standards, and procedures.

Comerica Inc., Livonia, MI – Regulatory Risk Monitoring Officer - March 2007 to October 2010

Responsible for Regulatory Reporting, and internal Compliance Testing databases and documentation.

Responsible for creating and managing Third Party Risk Program for Privacy.

Responsible for Control Exam Quality Control reviews.

Comerica Capital Advisors Inc., Detroit, MI – Financial Reporting Officer - January 2003 to March 2007

Responsible for maintenance, accounting and record keeping for venture capital and warrant investments.

Responsible for preparing departmental financial statements and regulatory reporting.

Responsible for preparing investment valuation analysis for all corporate direct and indirect equity investments.

Created policies and procedures for operations, and instituted risk ratings and financial controls.

Comerica Securities, Detroit, MI – Investor Services Representative - October 2001 to January 2003

Monitored, serviced, and maintained customer accounts.

Responsible for customer margin calls, delinquencies, trading extensions, and regulatory compliance relating to margin and settlement.

Investigated customer issues, and responded to complaints to regulatory agencies.

Education:

Central Michigan University - Master’s Degree - International Business

GPA 3.8/4.0.

Central Michigan University - Bachelor’s Degree – Finance

Centralis Scholarship recipient. GPA 3.6/4.0.

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