Customer Service Care Assistant
Resume:
Chantrel Moore
Shreveport, LA *****
*************@*****.***
* ***** ** ********* **** Center experience inbound 6 years of Excellent Customer Service
Self motivated, excellent goal setting and attainment skills Excellent communication, interpersonal, organizational and analytical skills Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
PCA Personal Care Assistant
Saint Genevieve - Shreveport, LA
September 2018 to Present
Given aid to clients with disabilities.
(Personal Care Assistant)
Assurance Health Care - Shreveport P.C.A
March 2011 to January 2018
LA
Performed in home care for people with disabilities which include assisting with bathing, preparing food, exercising and house hold chores. Daily log of duties for the day. Cashier
Wal-mart - Bossier City, LA
April 2010 to August 2011
Performed high level of customer satisfaction in greeting customers and assisting them with purchases. Customer Service Representative
US Support Company - Shreveport, LA
November 2008 to December 2009
Receives and processed incoming calls for Comcast Cable customers which included high levels of customer satisfaction, updating customer accounts, selling products and making up-sales, handling billing and taking payments. Performed trouble shooting on customer cable box. Obtained and verified customer information. Answered questions and resolved issues. PCA (Personal Care Assistant)
C-BARC - Shreveport, LA
June 2003 to August 2007
Performed in-home care for people with disabilities which included, assisting with bathing, preparing food, exercising and house hold chores.
Education
Technical College - Shreveport, LA
October 2020 to April 2021
High school diploma
American School of Business - Shreveport, LA
May 2004 to February 2005
Green Oaks High School - Shreveport, LA
August 1999 to May 2002
Skills
• Caregiving
• Problem-solving
• Flexibility
• Team Work
• Reliability
• Analysis Skills
• Developmental Disabilities Experience
• Home Care
• Leadership (5 years)
• Communication Skills
• Infection Control Training
• Venipuncture
• Phlebotomy
• Type 45-55 wpm
• proficient on Microsoft; Word
• Excel
• Office
• Word Perfect. December
• 2018
Certifications and Licenses
Blood borne Pathogens & infection Control
March 2021 to July 2024
Certifies me to identify risk factors and treatment options if unwarranted contact was made and how to exercise precautions for preventing the transmission of blood borne pathogens. CPR Certification
March 2021 to March 2023
Certifies me to perform cardio pulmonary resuscitation. First Aid Certification
March 2021 to March 2023
Certifies me to provide immediate assistance given to any person suffering from either a minor or serious illness or injury, with care provided to preserve life, prevent the condition from worsening, or to promote recovery.
CLS-Phlebotomy
August 2022 to December 2022
Certifies me to draw blood and other bodily fluids. NHA Certified Phlebotomy Technician
April 2021 to April 2023
Certified Phlebotomy technician
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