Data Entry Customer Service
Resume:
Personal Info
**********@*****.***
Education
Skills
Communication Skills
Organizational Skills
Time Management
Computer Skills
Problem-Solving
Multi-tasking
Customer Service - Expert
Filing/Data Entry
Teamwork
Interpersonal Skills
Experienced O ce Assistant with excellent organizational, interpersonal and communication skills. Skilled at managing multiple tasks in a busy o ce environment. Highly pro cient with Microsoft O ce Suite.
Bennonia Samakomva
O ce Assistant
Bachelor of Commerce in
Finance
University of South Africa
2011 - 2014
Summary
Work Experience
O ce Assistant, South Mountain Trade, Germiston, South Africa - Remote
August 2023 - Present
Managed daily operations of large o ce, including inventory management, ling, data entry, and customer relations. Developed administrative processes to streamline work ow and increase e ciency.
Interacted with customers on a daily basis to answer inquiries and provide a high level of customer service.
Assisted upper management with scheduling and coordination of daily activities.
Developed and maintained o ce ling systems and databases. Answered incoming calls, directed inquiries to appropriate personnel, and took accurate messages.
Completed data entry tasks and maintained accurate records. SAP Finance Administrator, Dis-Chem Pharmacies Ltd, Midrand, South Africa - Hybrid
March 2011 - July 2023
Served as primary contact for service-related queries and issues
Pro cient in data entry and document management systems. Extensive knowledge of Microsoft O ce Suite,SAP and Zappier Proven ability to manage multiple projects in a timely manner. Developed and implemented successful ling systems Experienced in creating and updating o ce policies and procedures.
Managed vendors, customers and employees master data Processed journal entries and accounts reconciliations Managed Fixed asset register and Depreciation runs Managed all banking administration
References available upon request
Front Desk Clerk, CBZ Bank, Harare
1999 - 2010
Provided excellent customer service to bank customers at a large bank's front desk for over 5 years.
Completed a variety of administrative tasks, including account management and billing.
Assisted customers with any inquiries they might have regarding their accounts
Handled complaints and provided solutions to any disputes or issues.
Demonstrated strong organizational skills while managing multiple tasks at once.
References
Contact this candidate