Administrative Assistant Substance Abuse
Resume:
LA-SHUNNA D. JAMERSON
Pearland, TX 77584
********.********@*****.***
Objective To obtain employment in the social services sector that will utilize my recovery support abilities and allow opportunities for advancement.
Experience
2016-2017 Santa Maria Hostel, Substance Abuse
Recovery Coach, June 2016-present
Provide strength-based support to persons recovering from alcohol, other drugs, codependency and other
addictive behaviors
Work with persons with active addictions as well as persons already in recovery
Make decisions about one’s life and the part addiction or recovery plays in a person’s life
Assist clients in discovering ways to stop addiction
Help clients reduce harm associated with addictive behaviors
Assist clients in locating resources regarding harm reduction, detox, treatment, family support, and
education
Support any positive changes to avoid relapse
Build community support for recovery
Assist clients with identifying and working on life goals not related to addiction such as relationships,
work, and education.
Cheyenne Center, Substance Abuse
Tech Support Services, March 2016-June 2016
Facilitated client support groups
Performed bed and room checks
Maintained records: client count, intake history, and support group attendance
Assisted clients with transportation to and from facilities
Coordinated client activities
Served as liaison between clients and their counselors
Coordinated clients’ daily meds intake
2002-2010 Texas Children’s Hospital, Central Distribution
Administrative Assistant, January 2009 – January 2010
Ordered office supplies via PeopleSoft and was responsible for $2,500 monthly budget for office expenses
Processed and documented all rental invoices through Microsoft Word, QuickBooks and Excel
Assisted in researching, compiling and presenting statistical reports and spreadsheets for general use and/or presentations. Prepared special or one-time reports, summaries or replies to inquiries, selecting relevant information from a variety of sources
Maintained new-hire orientation and personnel information along with check-off list to ensure each employee had completed all tasks
Scheduled meetings per each manager's request, prepared agendas for departmental staff meetings
Answered and screened manager's telephone calls and arranged conference calls
Supported staff in assigned project based work
Created and modified documents using Microsoft Office, Microsoft Suite—Word, Outlook, Excel, PowerPoint (Intermediate and Advanced).
Performed general clerical duties to include but not limited to: photocopying, faxing, mailing, and filing
Performed payroll, payroll tax deposits and reports
Supported staff in assigned projects
Texas Children’s Hospital, Department of Ophthalmology
Ophthalmic Assistant, July 2003 – December 2008
Performed patient work-up prior to physician exam. This included triage, visual acuity, tonometry, eye muscle measurements, stereo acuity, pupil check, confrontational visual fields, and assist with minor office surgical procedures.
Ordered MRIs and CT scans upon doctor's request
Scheduled and coordinated surgeries for five physicians
Administrative Assistant, July 2002 – July 2003
Posted patient surgery information in OR Management database on a daily basis
Ordered all office supplies and clinical materials for the department
Scheduled and coordinated surgeries for the physicians
Maintained schedules for conference rooms
Ensured that conference rooms had proper setups for scheduled meetings
Performed word processing, filed, and photocopied
Provided phone coverage and screened incoming calls for managers
Routed incoming mail. Located and attached appropriate file to correspondence to be answered by employer
2001-2002 DISH Network
Sales Associate, November 2001 – June 2002
Evaluated the customers’ needs and recommended the appropriate systems and programming packages
Responsible for maximizing inbound calls and selling television entertainment services
Created high quality PowerPoint presentations and Excel spreadsheets, assembled, compiled and maintained data as directed for reports
Corresponded with vendors/contractors, entered bills, filed, and submitted requests for quotes
KB Home Studio
Administrative Assistant, July 2001 – October 2001
Maintained home buyers’ credit reports, lot premiums, purchase information, finance rates, etc…
Prepared consultants’ detailed month-end financial reports
Coordinated manager's schedules and made appointments
Organized, coordinated and attended (as necessary) staff meetings
Answered and screened manager's telephone calls and arranged conference calls
Made copies of correspondence or other printed materials
1997-2001 Texas State Optical
Senior Secretary, April 1998 – July 2001
Communicated daily billing information to the Medicare Service Center via Action Notes
Worked the Medicare 72-hour and Medicaid 24-hour reports to identify compliance overlapping accounts
Managed and scheduled appointment calendar(s)
Greeted scheduled visitors and conducts to appropriate area or person
Prepared UPS shipments, packages and correspondence, including e-mail and faxes.
Sears and Roebuck (Corporate Office)
Administrative Assistant, August 1997 – April 1998
Assisted in the screening, selection, and orientation of new employees
Organized, coordinated and attended (as necessary) staff meetings
Implemented quality initiatives as a component of regular departmental meetings and monitored project team goals within departments
Arranged and coordinated travel schedules and reservations
Coordinated and arranged meetings, worked with vendor representatives on meetings and show set up, prepared agendas, reserved and prepared facilities, recorded and transcribed minutes of meetings
Education
2015 Certified Recovery Coach
1996-2000 University of Houston Downtown, Houston, Texas
August 1998 - May 2000
Lamar University, Beaumont, Texas
August 1996 - May 1998
Trainings Post-Traumatic Stress Disorder, HIV Awareness and Outreach, Opioid Abuse, and Addiction Training
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