Health Care Asset Management

RANJAN KUMAR SRIVASTAVA

Mobile No-999-***-****./971-***-**** Email id: ***********@*****.***.

Objective: Seeking Senior Managerial Assignment as ADMN Head – Health care Administration Govt. Liaison, Hospitality Corporate, ADMN. For very large and reputed Hospitals, Group Corporate houses etc.

Synopsis: A dynamic, focused and result oriented professional with over 25 years of rich experience with domain expertise in health-care mega manufacturing industries; expert in strategic planning and developing Admin systems & processes with initiatives aligned to organizational objectives; proficient in identifying problems and tactfully resolving them; skilled in infrastructure and asset management; adept in handling CSR projects. Seeking to utilize experience, knowledge and skills to contribute effectively towards achieving goals of a growth oriented organization.

Significant Accomplishments

Could establish trust in Doctors, Team & other stake holders

I am being considered as a Mentor & Trouble Shooter for all exigencies & concerns resolutions

Streamlining processes & helped team to achieve Nurse Excellence & NABH

Cost reductions

To develop the culture of optimum cost & resources utilization

Team Building & Team Culture

“Customer First” &culture to deal with Patients with Empathy& Patient Centrifuge

Compliance

Ensuring all Licenses & compliance certificates are intact at all time.

Front Office, Admission& ER handling:

Ensure SOP implementation

To improve Surgery as well as Diagnostics conversion

Effective Customer handling& Smooth Admission process including Estimation

Effective Coordination for smooth flow of patients

Handling OPD /IPD patients grievances

Bed Management

IPD Billing

Precise & timely Billing

Daily Bill update for OT, Cath & for medical Management, audit to ensure precision

Patient Briefing & explanation of charges on daily basis

Interim Deposit & other day to day Patient’s bill management including interim deposit, refund & other operational concerns.

TPA Insurance & Medical Audit cum Credit Cell

Facilitation of all Patient’s document for Processing with TPA, Query Handling raised by Insurance & Approval

Verifying Documents pertaining to ECHS, CGHS, PSU & Other panel patients

Docket preparation for timely submission to Authorities for payment recovery

Handling of Ayushman patients & Close Co-Ordination with CMO Office

Handling EWS patients OPD/IPD

Service Quality:

To ensure quality of Services, exceed expectations of external, internal customer & management

audits to ensure quality service & interdepartmental coordination

Medical Emergency Services

Handling casualty patients along with CMO & team

Checking & verification of MLC / LAMA documents

Handling EWS & AYUSHMAN IP. Patients

Housekeeping:

Cost Optimization & ensuring all areas of the Hospital kept clean as Per Protocol

Bio Medical Waste disposal process is strictly adhered to at all times

Hospital Hygiene levels to be maintained

F & B

To improve the quality of food & setting world class standards for food hygiene

To ensure training programs for all operations and service standards are in place and tracked

Ensure timely & right order is served

Cafeteria & canteen management services

Supply Chain Management/ Marketing

Vendor Finalization

Handling of AMC/CMC for Co. assests

To manage the stores effectively and streamline the process of Indenting, Auditing & storing.

Maintenance to ensure

NO stock out & NO Expiry on the shelf

Audit as per set protocol for different class of Consumables

To check the discrepancies in the usage of consumables over and above the allowed limits in Credit and Non-credit bill in patients

Organizing of medical Camps in remote locations

Policy designed for BPL & Poor patients treatment

Security

Infrastructure Safety & Security including dispute handling

Visitor Management& VIP Handling

CCTV Monitoring& Asset Management

Handling ambulance calls/ Complaints

Implementation of Policy & Procedure as per Set guidelines

Disaster Code Training for better preparedness

Career Profile

Presently associated with Action Balaji Medical Institute at New Delhi as Sr.ADMN OFFICER .On AMS role Its approx 350 bedded hospital.

Brij Health Care Research Centre (BHRC) A Multi specialty hospital in Vrindavan/ Mathura as General Manager- Administration.From August 2021 to June 2023 (2 Years)

It’s a unit of Shri Brij Sewa Samiti (T.B.Sanitorium Hospital)

Kailash Group Hospitals in Delhi as Manager- ADMN from January 2018 to July 2021(3 Years)

A reputed multispecialty hospital with a capacity of 250 beds.

Narayani Vayodha Hospital at Birganj Nepal as Sr. ADMN & OPERATIONS Manager from May 2014 to December 2017.(3 Years)

NAGARJUNA FERTILISERS AND CHEMICALS LTD at New Delhi as Manager- ADMN CO-ORDINATION. From December 2007 to March 2014.-(7 Years)

Joined as Manager-Co-Ordination and reached at the level of AGM-ADMN.

Responsible For:

General Administration, Liaison with FSSAI / Ministry of Fertilizers /Ministry of Finance /POLLUTION CONTROL BOARD/ LABOUR OFFICE/ POLICE/ GOVT. AUTHORITY /Close Co-Ordination with various Embassies for VISA related works.

CHAMBAL FERTILISERS & CHEMICALS LTD.(Dr.K.K.Birla Group Co) as Assistant Manager- ADMN at Corporate Office New Delhi from September 1997 to November 2007- (10 Years)

Joined as ADMN OFFICER and reached at the level of Assistant Manager- ADMN & Govt.Liaison

RESPONSIBLE FOR:

General Administration, Travel & Transports, Handling of FOREX, Co. Assets, Security and 3rd party services. Budget, Liaison with FSSAI / Ministry of Fertilizers /Ministry of Finance /POLLUTION CONTROL BOARD/ LABOUR OFFICE/ POLICE/ GOVT. AUTHORITY

MAHATMA GANDHI VIDYA MANDIR DENTAL COLLEGE AND HOSPITAL at Nasik from September 1993 to August 1997-(4 Years) as Assistant ADMINISTRATIVE OFFICER

A very reputed campus under Pune University

INDUSTRIAL TRAININGS:

Clarks Group of Hotels

TAJ Group of Hotels in South India.

EDUCATION

Post Graduate Diploma in HRM from NIBM Chennai 2007

3 Years Diploma in Hospitality Management from IIBM Patna 1985-88

Graduation (Bachelor of Science) from University Of Bihar in 1985

Personal Particulars

Date of Birth: 15 Oct 1966. Languages Known: English, Hindi,

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