Customer Service Community Manager
Resume:
REHAN HASSAN M
Customer Service Professional
E 956-***-**** **************@*****.***
SUMMARY
I am an experienced customer service and Administration professional with over 9 years in the hospitality and Aviation sector. I excel at communication and client issue resolution, consistently striving to enhance customer satisfaction. I am passionate about my work, dedicated to efficiency, and eager to contribute positively to any team I join. EXPERIENCE
Community Manager
Regus Business Centre India Pvt Ltd
A global provider of workplace solutions.
05/2023 –
10/2024
• Managed community operations and customer interactions.
• Handled client inquiries and resolved issues efficiently. Travel Desk Representative
Taj Connemara Hotel
A luxury hotel in Chennai.
• Facilitated travel arrangements for guests.
• Coordinated with travel agencies and maintained records. Airport Representative
Courtyard by Marriott
A hospitality company providing quality services.
• Assisted passengers at the airport.
• Managed logistics and travel arrangements.
Back Office Assistant
09/2019 -
05/2023
01/2018 -
08/2019
10/2014 -
11/2017
Global Flight Management Services Ltd
A service agency for airlines.
• Supported back office operations for Jet Airways.
• Conducted administrative and facility management tasks. EDUCATION
B.Com
C. Abdul Hakeem College (Thiruvalluvar University) 2008 - 2012
Strong customer service skills
combined with effective complaint
handling.
Ef fi cient in time management and
problem resolution.
Handling Administration, Travel
arrangements, calendar management
Native
Pro fi cient
Pro fi cient
Pro fi cient
Microsoft Of fi ce microsoft of fi ce suite
ms of fi ce Typing
Engages in reading diverse genres,
listening music, enjoy gardening and
playing various sports.
XII
Desia Mat Hr Sec School (Matriculation)
06/2008 -
06/2009
X.
Holy Cross Mat Hr School
06/2006 -
06/2007
DECLARATION
I Thereby Confirm all the above said information is correct. Regards,
Rehan
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