Maybeth Zabaleta
323-***-**** *****************@*****.*** California City, CA 93505
SUMMARY
Billing Representative at data entry, account updates, and quality reviews. Offering extensive background of success in and the motivation to make continuous positive contributions to team and company success.
Talented Billing Representative familiar with billing standards, account assessments and collections procedures. Skilled in strengthening customer relationships, resolving issues and obtaining payments to bring accounts current. Friendly and knowledgeable professional with a diligent approach.
Billing Specialist adept at collecting, posting and managing account payments. Independently handles client requests, billing needs and administrative functions. Reviews contracts and other documents to issue accurate invoices.
SKILLS
Invoice processing
Account reconciliation
Payment collection
Expense reporting
Data entry
Customer service
Payroll administration
Employee training
Problem solving
Attention to detail
Communication skills
Time management
Payment processing
Microsoft office
Data entry experience
Data entry expertise
Invoicing experience
Account reviews
Collections
Accounts receivable management
Billing dispute resolution
Dispute resolution
Adaptable to new learning
EXPERIENCE
Billing Representative and Data Entry Clerk, National Retail Transportation, January 2017-Current Compton, California
Charged expenses to accounts and cost centers by analyzing invoice and expense reports. Provided prompt and accurate services through knowledge of government regulations, health benefits and healthcare terminology.
Generated and distributed month-end statements for customers and resolved related concerns.
Managed all payments processing, invoicing and collections tasks. Assisted with training new staff members on proper billing procedures and protocols. Monitored customer account details for non-payments, delayed payments, and other irregularities.
Executed account updates and noted account information in company data systems. Maintained detailed records of billing information in the company's database. Followed up with customers on past due balances via phone or email communication. Trained new team members on company policies and accounting systems to keep team operations productive and efficient.
Monitored past due accounts and pursued collections on outstanding invoices. Reviewed and processed customer invoices, credits, and payments accurately. Input statement information, reconciled accounts and resolved discrepancies. Provided training on product features, benefits, and usage guidelines to team members. Kept accounts receivable tracking database current with relevant client information, collection, and billing progress and program changes. Handled bi-weekly payroll services for company employees. Performed bookkeeping and accounting consulting services. Reconciled customer accounts and resolved discrepancies. 10 key
As400 program
Chassis billing
Pier diem billing
EDUCATION AND TRAINING
High School Diploma
John C Fremont High School, Los Angeles, CA June 2012 LANGUAGES
English:
Professional
Spanish:
Limited