Diverse background in HR, admin, project coordination & event mgmt

Olivia Su

+64-290-***-**** ******.****@*****.***

Auckland, New Zealand Singaporean

Visa: AEWV valid till 2029 – Legally able to work in NZ PROFESSIONAL SUMMARY

Versatile and adaptable professional with a background in project coordination, HR operations, and event management across non-profit, corporate, and service industries. Skilled in stakeholder communication, end-to-end recruitment, digital content management, and administrative systems. Proven ability to juggle multiple responsibilities, streamline processes, and deliver on goals under pressure. Seeking a meaningful role where I can contribute my diverse skillset to a dynamic team.

KEY SKILLS

- Project Coordination & Procurement

- Event & Stakeholder Management

- Recruitment & HR Policy Writing

- Xero Accounting, Invoicing & Reconciliation

- WordPress, MailChimp & Canva

- Microsoft Office, Canva, Wordpress

- Communication, Adaptability, Time Management

PROFESSIONAL EXPERIENCE

• Project Coordinator Wanderful Projects Ltd (Auckland, NZ) Mar 2024 – Present

- Coordinate project timelines, procurement, and stakeholder communications for construction initiatives

- Draft contracts, manage purchase orders, and liaise between suppliers, clients, and site teams

- Provide administrative support, including HR documentation, invoicing, and Xero reconciliation

• Membership & Events Coordinator Singapore Business Association NZ (SBANZ) Mar 2024 – Present

- Manage membership queries and registrations; maintain CRM and website listings

- Create and schedule social media content across LinkedIn, Instagram, Facebook

- Plan, organize, and run events end-to-end: vendor sourcing, F&B, venue setup, media coverage

- Coordinated meetings for the SBANZ’s President

• Summer Ambassador (Casual Position) Fullers360 (Auckland, NZ) Nov 2023 – Mar 2024

- Supported ferry operations, managed ticketing, queue control, and resolved customer queries

• Retail Assistant (Casual Position) Lily’s Collection (Auckland, NZ) Oct 2023 – Dec 2023

- Ran kiosk operations independently: customer service, sales, inventory, daily open/close

• HR & Admin Manager (Full-time contract) Isshin Machi (Food and Beverage)

(Singapore) Aug 2022 – Mar 2023

- Led SOP writing (Employee Handbook, HR Plan), payroll setup, and full recruitment lifecycle

- Introduced cost-saving initiatives and improved backend HR processes and data filing

- Oversaw a team of interns and coordinated employee training and benefits

• Recruitment Consultant (Full-time) MDE Capital Consultancy (Singapore) Feb 2022

– Aug 2023

- Signed 8+ clients in 4 months through cold calling, sales pitching, and contract negotiations

- Managed full 360 recruitment across multiple industries

• Healthcare Frontline Specialist – Swabber / Phlebotomist (Full-time contract) Health Promotion Board (Singapore) 2020 – Feb 2022

- Conducted swab operations (NP, OP-MT, serology), assisted supervisors, and ensured safe client care

• Student-Care Teacher (Part-time) Pro-Teach East (Singapore) 2019 - 2020

- Taught and guided students in daily studies, managed operations, and liaised with parents

• Sales Associate (Part-time) Hamleys Toy Store (Singapore) 2017-2019

- Delivered top-tier customer service, supported stock management, and was considered for supervisor promotion

EDUCATION

Bachelor of Science in Behavioural Studies (Psychology) Oklahoma City University 2017 – 2019

Advanced Diploma in Psychology

MDIS Singapore 2016 – 2017

Diploma in Psychology

MDIS Singapore 2015 – 2016

LANGUAGES

- English (Fluent)

- Mandarin (Fluent)

REFERENCES

Available upon request.

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