Customer Service Funeral Home
Resume:
Gavin Moore
Raleigh, NC *****
**************@*****.***
Summary
Compassionate Funeral Home Assistant with experience in all aspects of funeral services, including preparation, arrangements and documentation. Possess strong interpersonal skills for coordinating with families during difficult times, and thorough knowledge of various religious practices and customs. Demonstrated ability to maintain professionalism while handling sensitive situations, providing comfort and support to grieving individuals. Significant impact on improving service quality by implementing efficient administrative systems at previous employment.
I Am a very hard worker and a great team worker very fast learner and great in customer service
Skills
Customer service
Funeral service coordination
Memorial materials preparation
Event organization
good communication
great with conflict with upset and angry customers
Attention to detail
Team collaboration
Problem solving
Sales experience
Organizational growth
Experience
May 2020 - August 2021
Smith Funeral Homes & Crematory Funeral Home - Florence, South Carolina
Funeral Home Assistant
Greeted visitors at the visitation or memorial service and provided assistance as needed.
Assisted funeral director in coordination of services.
Prepared memorial materials, including service programs, and signage.
Organized and monitored funeral arrangements, including paperwork, flowers, casket selection, and other services.
Education and Training
Expected in December 2025
South Garner High School Garner, NC
12th Grade of High School
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