Technical Writer Executive Assistant

JACQUELINE MOORE

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PROFESSIONAL SUMMARY

Dynamic Technical Writer with a proven track record at AMEWAS, adept at producing high-quality documentation and collaborating with cross-functional teams. Skilled in editing and proofreading, I bring meticulous attention to detail and effective communication to every project, ensuring clarity and accuracy in complex technical topics.

Reliable worker with excellent communication, time management, and computer skills. A driven and detail-oriented individual with a desire to use analytical and problem-solving skills to meet goals.

EXPERIENCE

Technical Writer

May 2024 - Present AMEWAS

Reviewed documents for consistent application of style, format and quality standards.

Assisted with editing technical documents for grammar, content accuracy and readability.

Produced high-quality documentation that meets applicable standards and is appropriate for its intended audience,

Proofread documents prior to publishing, ensuring accuracy in grammar, spelling, and punctuation.

Gathered moderate to complex technical topics from various sources into one cohesive document.

Tailored writing and publications for specific types of audiences or technical areas.

Worked collaboratively with support, engineering and program teams to discuss, plan and execute documentation-specific projects.

Executive Assistant

June 2004 - August 2024 JMM Distribution, Hollywood, Md.

Exhibited strong organizational skills to manage multiple projects simultaneously.

Developed and maintained filing systems for confidential documents, emails, spreadsheets and other materials.

Leveraged advanced computer software skills including Microsoft Office Suite to complete assigned tasks efficiently.

Managed and organized confidential information to maintain privacy.

Proofread and edited executive documents and communications.

Resolved customer inquiries or escalated issues according to established protocols.

Answered phones, handled calls, and fielded appointment requests to assist supervisors.

Maintained up-to-date contact lists to ensure accurate communication.

Assisted customers with resolving service-related issues.

EDUCATION

Bachelor of Arts (B.A.) in Legal Studies

UMUC, Adelphi, MD

Bachelor of Arts (B.A.) in History

UMUC, Adelphi, MD

REFERENCES

References available upon request

CERTIFICATIONS

Active Secret Clearance

CONTACT

***********.**@*****.***

LEXINGTON PARK, MD 20653

SKILLS

Filing and data archiving

Advanced MS Office Suite

Office management

Administrative support

Time management

Technical documentation

Effective communication

Editing and proofreading

Technical research

Trouble Shooting

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