Customer Service Market Research
Resume:
Raleigh, NC *****
LinkedIn *********@******.***
ELLA CATHERINE CAVANAUGH
OBJECTIVE
Motivated college student with strong leadership and management skills and a history of stable employment, seeking new career and experience opportunities.
SKILLS
Exceptional communication skills with peers and adults.
Extensive Leadership, collaboration, and teamwork skills.
Proficient in analyzing market research reports to identify trends, opportunities, and threats.
Expertise with Excel and OpenTable software.
Can assist in creating project plans, recording meeting minutes, and monitoring progress.
WORK HISTORY
HOSTESS, RUTHS CHRIS STEAKHOUSE (2022 – 2024)
Handled reservations, seating preferences, complaints, and server requests
HEAD LIFEGUARD, ASHEVILLE RACQUET CLUB, ASHEVILLE, NC (2022 – 2024)
Held a management role and assisted with scheduling. Oversaw maintenance and customer service.
LIFEGUARD, REUTER FAMILY YMCA, ASHEVILLE, NC (2020 – 2022)
I adapted to pandemics policies and gained work and time management.
EDUCATION
EAST CAROLINA UNIVERSITY (2023-CURRENT)
Year: Classified Junior Major: Business Management Credits: 103
Graduation: May 2026 Plans: Will be attending graduate school for Business Marketing
T.C. ROBERSON HIGH SCHOOL (2023 GRADUATE)
GPA: 3.8. SAT: 1000
Dual Enrollment: CJC121, CJC212, CJC23, ENG111, ENG112, HIS131, SOC210, MAT152, ENG241
EXTRACURRICULAR
SIGMA, SIGMA, SIGMA SORORITY MEMBER
East Carolina University, 2023/Current
PACE CENTER FOR GIRLS, JACKSONVILLE FL
Fundraising and Luncheon Support, 2018/2019
TRI SIGMA MEMBER RETENTION MANAGER
East Carolina University, 2025/2026
ECU RISK MANAGEMENT CLUB
East Carolina University, 2025/Current
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