Information Systems Resource Management
Resume:
Joanna Zamora
*** ***** ***** **. *** Rio, TX ***40
**********@*****.***
Objective
A dedicated professional with over 15 years of experience in education, customer service, leadership, and account administration, currently pursuing a Doctorate in Business Administration (DBA) with a major in Information Systems and Enterprise Resource Management. Looking to leverage my expertise in business management, information systems, and organizational development to transition into a strategic role that aligns with my advanced education.
Education
Doctor of Business Administration (DBA) – Expected Graduation: September 2025
California Intercontinental University
Major: Information Systems & Enterprise Resource Management GPA: 3.7
Master of Business Administration (MBA)
California Intercontinental University
Major: Organizational Development & Human Resource Management GPA: 3.33
Graduated: June 2018
Bachelor of Science in Justice Studies
Grand Canyon University
Graduated: June 2016
Certifications
- Texas Education Agency Teacher Certification
- Google for Educator Certified
- CITI Social and Behavioral Research Certificate
Professional Experience
High School Teacher – SFDR-CISD (Nov 2018 – Present)
Del Rio, TX
- Develop and deliver CTE (Career and Technical Education) curriculum focused on hospitality and tourism, ensuring alignment with state standards.
- Incorporate technology into the classroom to increase student engagement and improve learning outcomes.
- Provide individualized instruction and conduct assessments to monitor student progress.
- Oversee extracurricular activities and clubs, enhancing student involvement outside of class.
- Maintain strong communication with students, parents, and colleagues to foster a supportive educational environment.
Accounting Assistant / Escrow Analyst – Border Federal Credit Union (July 2013 – June 2018)
Del Rio, TX
- Managed daily reconciliations, financial records, and escrow transactions to ensure accuracy and compliance with federal regulations.
- Performed risk assessments, analyzed financial data, and developed strategies to mitigate risks for the organization.
- Coordinated with auditors and other departments to ensure financial transparency and adherence to industry standards.
- Processed transactions related to loans, insurance, and taxes while managing large sums of money and sensitive information.
Key Skills
- Information Systems Management
- Enterprise Resource Management
- Leadership & Team Collaboration
- Strategic Thinking & Decision Making
- Data Analysis & Risk Management
- Effective Communication & Teaching
- Technology Integration in Education
Leadership & Volunteer Activities
- FCCLA Chapter Advisor
- Special Olympics Volunteer
- American Cancer Society Volunteer
Languages
Bilingual: English and Spanish
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