Customer Service Social Media

PRECIOUS ADEOLUWA

Address: Lagos, Nigeria • Mobile Number: +234(0)705-***-**** • Email Address: *****************@*****.*** PROFILE SUMMARY

Dedicated and customer-focused professional seeking to leverage my experience in customer service, sales, and administration within a dynamic organization. Passionate about delivering exceptional service, maintaining positive client relationships, and contributing to business success. SKILLS/COMPETENCIES

Customer Service Excellence Effective Communication Problem-Solving Microsoft Office Suite

Team Collaboration

Sales and Marketing

Interpersonal Skills

PROFESSIONAL EXPERIENCE

NYSC Feb 2024 – Mar 2025

Administrative officer, Kwara State Hospitality and Tourism Development Board Key Responsibilities & Achievements:

● Assisted in administrative tasks, ensuring smooth office operations.

● Managed customer relations and provided front-desk support.

● Helped in tying documents for the office.

● Organized records and coordinated correspondence between departments. Receptionist Jan 2023 – Jan 2024

Rod Hotel and Apartment, Mowe

Key Responsibilities & Achievements:

● Welcomed and checked in guests, ensuring their needs were met efficiently.

● Assisted guests with room allocations and ensured their comfort.

● Maintained a positive and professional relationship with customers. Customer Representative Jan 2021 – Dec 2023

Emmanuel Park, Mowe

Key Responsibilities & Achievements:

● Communicated with customers and followed up on inquiries and requests.

● Ensured customer satisfaction by addressing concerns and providing excellent service. EDUCATIONAL BACKGROUND

Bachelor of Science, Tourism Studies

Redeemer’s University

REFEREES

Available on request

Contact this candidate