Sales Representative
Resume:
Larry Post
Chattanooga, TN *****
********@*****.***
Authorized to work in the US for any employer
Work Experience
Sales Representative
Credit Glory Inc.
March 2022 to Present
• Execute inbound and outbound calls with customers facing credit report and collection(s) issues.
• Selling customers on our services through a transitionary sales process
• Execute a one call close.
• Top 10% of sales force from day 1.
Insurance Sales Agent
Symmetry Financial Group
December 2017 to February 2022
In home and over the phone sales helping families with their Mortgage Protection Life, and Final Expense insurance needs.
• Consistent top producer.
• Recipient of largest ever producer bonus since bonus plan inception in May 2017. Operations Manager
Amazon-Chattanooga, TN
January 2014 to December 2017
Responsible for leading the quality department at one of the largest Fulfillment Centers in North America. The role is a very hands on leadership role that also involves strategic planning and execution.
• Participated in the launch of a new Amazon facility in Shepherdsville, KY.
• Lowered defect rate in CHA1 fulfillment center by 70%.
• Drove significant changes in the department to maximize efficiency of resources. General Manager
Cintas-Chattanooga, TN
January 2003 to December 2014
Responsible for all aspects of a Cintas profit/loss location. Responsibilities included profitability, customer retention, staffing, training, ensuring policies/procedures are adhered to, planning, facility maintenance, DOT compliance, etc. I was 100% accountable for all activities at the operation.
-Scored a 100% on annual Health and Safety Inspection.
-Lowered Lost Business to 4.86%. 2nd most improved in South East (SE) Group.
-In 2009/2010, I closed down our Calhoun, GA processing facility due to market conditions and opened a branch in the Chattanooga, TN market. I essentially served as my own project manager through this transition.
The transition also involved numerous personnel issues, as most of the Partners (employees) in Calhoun did not transition to Chattanooga. Correctly handling the personnel issues was crucial to minimizing the impact on customers.
Improved CSI (Customer Satisfaction Index) from 62% to 69.5%, resulting in my operation being 2nd most improved in SE Group.
-Lowered Material Cost from 15.5% to 13.82%, resulting in an annual cost savings of over 150k.
-Created and staffed new HSE Coordinator/Total Material Cost champion position for location. Results have included zero workers comp cases since inception, which will result in 130k in annual cost savings. Results have also included monthly savings of 5k on hygiene purchases.
-Initiated the following process changes to better streamline the organization: added CSI meeting, added the
AR/Ops meeting, and initiated the weekly SSR opinion survey. All have contributed to the above results. Education
Bachelor's in Ocean Engineering
United States Naval Academy - Annapolis, MD
July 1992 to May 1997
Skills
• Marketing
• Presentation Skills
• Analysis skills
• Cold calling
• Project Management
• CRM software
• E-Commerce
• Process Improvement
• Outbound Calling (10+ years)
• Technical support
• B2B Sales
• Telemarketing
• Customer Service
• Salesforce
• Budgeting
• Inside sales
• Delivery driver experience
• Customer service
• Outbound sales
• Recruiting
• Direct sales
• Outside sales
• Insurance sales
• Account management
• CRM Software
• Facilities Maintenance
• Email marketing
• Project management
• Leadership
• Sales
• B2B sales
• Driving
• E-commerce
• Negotiation
• Insurance Sales
• Forecasting
• Profit & Loss
• 3G
• Business Development
• Digital Marketing
• Windows
• Business development
• Presentation skills
• Profit & loss
• Strategic Planning
• Digital marketing
Certifications and Licenses
Driver's License
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