Admin Clerk Be A

CURRICULUM VITAE

OF

SUMINTHRA MOTILAL

PERSONAL DETAILS

Surname: Motilal

Name: Suminthra

Date of Birth: 23/02/1973

Identity Number: 730-***-**** 082

Contact Numbers: 277******** / 035-*******

Nationality: South Africa

Gender: Female

Marital Status: Single

Home Language: English

Other Languages: Isizulu

Health: Excellence

Criminal Offence: None

Driver’s Licence: Code 08

Interests/Hobbies: Cooking, Baking, Reading, Yoga

EDUCATIONAL QUALIFICATIONS

Last Attended School: Stanger Secondary School

Highest Grade Passes: Grade 12 (Matric)

Subjects: English, Afrikaans, Speech & Drama, Home Economics, Biology, Geography FURTHER EDUCATION QUALIFICATION

Institute: Anchorlite College

Qualification: Computer Science Certificate

PERSONAL ABILITIES

I am a very hard working, confident, positive, energetic, honest, trustworthy, timeous, helpful, friendly, work extremely well under pressure, quick learner, problem solver, dedicated to task, supportive.

WORK EXPERIENCE

Company Name: Department of Education

Persal Number: 14646617

Position: Senior Administrative Clerk

Duration: 9 years

Reason for Leaving: Relocated to Australia

Reference: Deputy Principal (Mrs S. Vishnu) 032-******* Company Name: Waitara Primary School (Sydney – Australia) Position: Receptionist

Duration: One year

Reason for Leaving: Visa expired

Reference: Principal (Mrs H. Johnson) Contact No. 612******** Current Employment

Company Name: DHL Express ( Richards Bay)

Position: Front Desk Service Point Advisor

Duration: January 2021 to date

Reference: Mr Yusuf Suliman (DHL Branch Owner)

MAIN DUTIES

1.Attend to all customer calls, DHL National and International Calls and Enquiries 2.Answer all telephonic calls in a professional manner, as I do possess a communication skills certificate awarded to me by the Department of Education. 3.Create airwaybills for all walk in customers (International Export & Domestic Shipments), bookings and waybills for attorney’s offices and customers via email. 4.Attend to all customer queries and find resolutions pertaining to their shipments. 5.Inspection of all shipments and correctly packaging (dimensions/weight/volumetric weight) with correct pricing using GRE DHL System.

6.End of day banking done by me on a daily basis. Ensuring all waybills and banking spreadsheets typed, balanced, scanned and emailed to DHL Accounts Department. 7.Import Export – Contacting customers for Import Vat & Taxes Owing. 8.Assisting customers with customs clearance.

9.Attending to emails between 1 minute to 30 minutes maximum time if I am busy attending to customers.

10.Maintaining a positive, helpful, friendly relationship with customers at all times. 11.Liase with DHL Customer Care and International Customs Officials via email and telephone calls pertaining to shipments.

MOTIVATIONAL LETTER

I am currently employed at DHL Express in Richards Bay as a Front Office Desk Service Advisor. I am always prepared to work beyond my call of duty. I am always enthusiastic in resolving issues and I have the utmost patience with difficult customers. I maintain an excellent, professional relationship with all my work colleagues in my work environment. I am single with no attachments therefore I am prepared to be work beyond working hours. I believe in team work and assist my fellow colleagues whenever there is a need to. I work excellent under pressure and multi tasking. I work with confident and I am a very energetic person.

I strongly believe that I will be a major asset to any position I am in and I would be greatly appreciated to be afforded an opportunity for an interview at your amazing company. Kind regards,

Ms Suminthra Motilal

Contact this candidate