Dennis Hidalgo
210-***-**** *******************@*****.*** San Antonio, TX 78247
SUMMARY
I'm a hardworking individual. Will to go the extra mile to get the job done. I also have a Servsafe certification.
SKILLS
Staff Training
Equipment Inspection
Policy and Procedure Enforcement
Decision-Making
Time and Wage Tracking
Production Waste Control
Production Planning
Production Coordination
Performance Assessment
Positive Attitude
Inspection Results Reports
Clear Communication
Loading and Unloading
Shipping and Receiving
Budget Controls
Supply Inventory
Employee Performance Evaluation
Mentoring and Training
Computer Skills
Complex Problem Solving
Planning Production
Employee Counseling
Forklift Operations
Material Handling and Moving
Recruitment and Hiring
Laborer Oversight
Hazard Identification
Forklift Operation
Freight Examination
Job Site Inspection
Safety Procedures
Team Management
Staff Management
EXPERIENCE
Material Handler Team Lead, Tesla, December 2022-Current Austin, TX
Presented and explained work orders to team.
Informed upper management or department heads of items loaded or problems encountered.
Promoted safe working conditions by monitoring safety procedures and equipment. Completed or assisted with difficult or skilled tasks. Scheduled materials shipments and transportation for on-time delivery, reducing delays. Held staff meetings to share project information and address specific issues. Evaluated employee performance and prepared performance appraisals. Prepared and led staff training and instruction.
Monitored workers and reviewed completed work for proper performance. Merchandise,compliance Manager, Sam's Club, July 2010-September 2022 San Antonio, TX
Kept work areas professional, organized and clean. Moved merchandise to retail areas and added new products to shelves, racks and bins in neat and well-presented fashion.
Greeted store customers, offered assistance and thanked each for patronage. Reorganized sales floor to optimize customer flow and improve product visibility. Followed prepared sketches and planograms to arrange consistent shelves, racks and bins across various locations.
Organized and located inventory, updating store spreadsheets to reflect statistical data. Communicated and coordinated planogram execution with store management. Managed vendor chargebacks and follow up to maintain balanced inventory. Conducted staff meetings with sales personnel to introduce new merchandise. Executed successful compliance monitoring and risk assessment programs. Generated and presented issue and recommendation reports to leadership and auditing team, identifying areas requiring additional support. Built and strengthened relationships with regulatory representatives, vendors and company customers.
Created and managed training classes to educate new hires and existing employees about compliance concerns.
Enhanced business relationships by overseeing effective employee and supervisor training. Coordinated audits of food safety practices and third-party assessments. Worked with contract staff to assess client proposals and enhance compliance training. Overnight Manager, Walmart, July 2007-July 2010
San Antonio, TX
Maintained safe work and collaboration spaces for night employees. Managed communication within organization and to outside clients and partners and thoroughly documented and reported overnight activities to management. Hired team members and trained in collaborative team environment. Drove quality assurance and effective evaluation, modification and improvement of services and developed work plans consistent with program goals and objectives. Oversaw night audit function and preparation of daily financial reports. Implemented training to improve knowledge base of staff and used cross-training methods to maintain productivity during employee absences.
Promoted teamwork and quality service through communication and coordination with other departments.
Oversaw general upkeep of public areas and restrooms. Hired, trained and developed staff, evaluating performance and progress to fulfill nightly operations.
Secured building and walked grounds, fostering health and safety of employees and guests. Assistant Manager, Walgreens, February 1994-February 2007 San Antonio, TX
Organized schedules, workflows and shift coverage to meet expected business demands. Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies. Delegated daily tasks to team members to optimize group productivity. Enforced company policies and procedures to strengthen operational standards across departments.
Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
Completed inventory audits to identify losses and project demand. Supervised receiving and stockroom activities to identify opportunities with inventory and prevent shrinkage.
Secured revenue, accurately monitoring transactions and deposits to eliminate discrepancies. Led employee performance evaluations and rewarded top performers to retain quality personnel.
Resolved customer inquiries and complaints requiring management-level escalation. Delegated work to staff, setting priorities and goals. Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
EDUCATION AND TRAINING
High School Diploma
Uvalde High School, Uvalde TX June 1990