Accounts Payable Collections Specialist

Melissa Monblatt

*** **** **** *****, ****, NC **519

919-***-**** ************@*****.***

Professional Experience

Assistant Credit Manager

Avidex, Cary, NC

January 2025 – Present

• Assist the Credit & Collections Manager with preparation of ad hoc reports and analysis projects

• Work within an assigned A/R portfolio to contact customers via telephone, email and written correspondence for accounts 30/60 days delinquent

• Establish payment plans for customers facing financial difficulties and needing assistance.

• Resolve Billing disputes and work with internal departments to correct billing errors, facilitating payment and ensuring customer satisfaction.

• Approve and release cash sale transactions in compliance with Credit Policies

• Review customer accounts for credit worthiness

• Submit credit limit increase recommendations through Docusign for review and approval Prepared NC Sales Tax spreadsheets and payments monthly. Accounts Payable Accountant

Cotton Incorporated, Cary, NC

March 2024 – December 2024

• Assisted in implementing Tipalti, a global payment and AP automation system.

• Learned and utilized Microsoft Dynamics GP for business management.

• Managed AP inbox for invoice processing.

• Processing invoices for payment through Tipalti, for 5 departments within the company

• Processing research contract invoices for payment in Microsoft GP

• Reviewed and approved expense reports in Chrome River.

• Verified University Research Contract invoices for accuracy using internal databases.

• Prepared NC Sales Tax spreadsheets and payments monthly. Accounting Analyst/Billing Assistant

Mediant Communications/Beta NXT, Cary, NC

2019 – March 2024

• Adapted to new responsibilities during acquisition and policy changes.

• Contributed to executing a new close calendar and accrual processes.

• Collaborated on automating invoice processes with Zone Capture software.

• Matched inventory invoices to purchase orders and obtained approvals for non-PO invoices.

• Maintained and reconciled vendor invoices, accounts payable accounts, and purchase orders.

• Supported cash applications and billing teams, applying lockbox payments and assisting with billing as needed.

• Conducted monthly reconciliations for American Express expenses and vendor lists. Collections Specialist

Global Knowledge, Cary, NC

2012 – 2014

• Investigated delinquent accounts, resolved disputes, and collected aged receivables.

• Provided supporting documentation for payments, including invoices, proofs of delivery, and purchase orders.

• Reconciled account balances and cross-trained in cash posting and claims management. Accounts Payable Accounting Administrator

Carquest, Raleigh, NC

2007 – 2012

• Reconciled accounts for 20+ suppliers, resolving discrepancies by month-end.

• Processed 2,000 invoices weekly for 12 retail locations using Oracle.

• Generated monthly open payables reports and ensured accuracy of payment terms, GL coding, and approvals.

Education

Associate of Science in Accounting

Montgomery County Community College, Blue Bell, PA Skills

• Oracle NetSuite

• Microsoft Dynamics GP

• Tipalti

• Chrome River

• ADP Solutions

• EDI & Inovis

• Doc DNA

• Zone Capture

• Microsoft Office Suite

• Sales Force

• Dun & Bradstreet

• Docusign

• DocLink

• Paymode

• PayTrace

Core Competencies

• Detail-Oriented and Highly Analytical

• Effective Multitasking

• Verbal & Written Communication Skills

• Report and Collections Management

Certificates

• SUN Area Career & Technology Center, New Berlin, PA – Accounting Certification

• Udemy Courses:

o Decluttering – Complete Organizing Home, Office, Life (May 2023) o Complete Masterclass – Organize – Decluttering (May 2023) o A Mini Course on Time Management (July 2023)

o Thriving as a Working Parent: Manage Your Kids and Your Time (July 2023) o Growth Mindset: The Key to Confidence, Impact & Fulfillment (July 2023) Projects

• Zone Capture Implementation: Assisted in automating invoice processes.

• Yearly 1099 Project: Successfully managed the annual 1099 preparation and submission by January 31st.

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