Project Coordinator Quality Assurance

JACLYN ABRAMS

*****.******@*****.*** 516-***-**** Long Island, NY

Professional Experience

Business Services Associate (Contract)

Osaic, Inc Holbrook, NY February 2024 - Feb. 2025

• Maintained and updated spreadsheet to keep record of accounts with unable to forward addresses for broker/dealers and notified Advisors

• Assisted Financial Advisors in various administrative tasks for client operations including updating change of addresses and all other client-provided updates

• Processed and submitted all account paperwork/requests; followed through to completion utilizing paperless procedures (e.g., eSignature) where available and submitting to broker/ dealer, including account maintenance

Administrative Specialist (Contract)

HR Services at Stony Brook University Stony Brook, NY September 2023 - Dec. 2023

• Entered and maintained logs for Undergrads/Graduate appointees for Human Resource Services department

• Used OnBase Payroll workflow tool to upload personnel and confidential documents for the Human Resources department

• Accurately input confidential information in E-Verify system, playing a key role in the payroll process

Document Coordinator (Contract)

Data Device Corporation Bohemia, NY January 2023 - March 2023

• Proofread and reviewed all internal business documents, communication and policies for the Product Assurance department

• Maintained and updated correct files and records with appropriate logos Quality Assurance Coordinator

Juris Solutions Syosset, NY February 2020 - Feb. 2022

• Performed quality assurance review for over 26 reports and record reviews on Workers Comp cases daily, for clients such as NYSIF and NYC Law Department

• Communicated with a dozen doctors weekly to clarify and verify facts they attested to and that significant body parts were examined

• Identified inconsistencies in reports and reduced the amount of addendums to reports by 18% Editor (Contract)

Harvard Law School Alumni Association Cambridge, MA July 2018 - October 2018

• Gathered and updated information on over 1000 alumni on Reunion Technology’s website.

• Edited the yearbooks for 6 alumni class years from 1963 to 1983 of HLS to improve readability, maintain consistency, and published all ahead of schedule

• Verified and checked attendee registrations were accurate Public Relations/ Marketing Assistant

Duplessy Foundation Boston, MA June 2014 - March 2018

• Created content for email and social media platforms to increase podcast’s viewers and listeners

• Created spreadsheets to track important contact /partners information and statuses

• Handled the scheduling of Zoom meetings and served as point of contact for communication 2

• Oversaw content calendar for all platforms including email, Facebook, Twitter, and Instagram

• Collaborated on and created two giveaway campaigns to drive brand awareness for international bike touring company and partnered with influencers, marketers, and more to grow new leads, and convert site traffic through calls to action, landing pages, and lead generation content including grab bag prizes and giveaways

Web Reporter Intern

The Medicare NewsGroup Chicago, IL June 2012 - September 2012

• Researched top leaders in the health care industry to compile biographies for website

• Monitored, tracked and reported on all Medicare NewsGroup’s social media analytics

• Aggregated and summarized news, reports, and articles on Medicare policies Education

Clarkson University Potsdam, NY

Bachelor of Science in Humanities, MAY 2007

Qualifications & Skills

• Competency of Microsoft Teams, RingCentral, and Zoom

• Advanced computer skills in Outlook, Word, Excel, and Access.

• Knowledge of Adobe Acrobat, Docusign

• Excellent attention to detail and high degree of accuracy and consistency

• Superb time management and organizational skills

• Ability to build relationships with clients and internal partners

Contact this candidate