Quality Control Team Leader

Tyra S. Banks

**** **** ***** ** ***** Hill, TX *5104

214-***-**** – ***********@*****.***

PROFESSIONAL SUMMARY

Proactive and hardworking production lead. Expert in production demands and keeping teams motivated to exceed targets. Excellent trainer with an analytical approach to solving production problems. Quality-driven team leader knowledgeable about GMP and lean principles and implementation strategies.

SKILLS

Safety and Compliance Production Deadline Management

Assembly and Kitting Assembly Protocols

Employee Appraisals Quality Control Guidelines

Effective Communicator Reliable and Motivated

Team Building Professional and Confidential

Problem Solver Results Driven

WORK HISTORY

02/2024 to Current Sanitation

McLane – Arlington, TX

Ensures outside areas are clean (smoke and truck driver area)

Maintains a clean building area

Mop, Dust, and Clean Floors

Clean all desks and behind all racks

01/2023 to 02/2024 ERMC Cabin Supervisor

DAL Love Field Airport – Dallas, TX

Oversaw all cabin leads and techs

Responsible for safety and performance of all cabin leads and techs

Communicated daily with leads and techs to ensure they complied with daily tasks

Trained all new employees on policies and procedures

Completed shift reports including any accidents and/or injuries

Ensured every aircraft was cleaned before shift end

Monitored cabin leads and techs to ensure they completed the proper security searches

Worked closely with Southwest Airlines to complete the cleaning of every aircraft upon arrival

02/2020 to 11/2022 Production Lead

Hello Fresh – Irving, TX

Handled production line documentation for waste, downtime and output

Kept production line ready for daily inspections and audits by consistently following optimal processes

Worked with supervisor and other team leads to manage and prioritize staffing assignments to meet customer demand and production schedules

Monitored 32 workers on site during production activities for safety procedures and compliance

Monitored employee activities (stacking, labeling, transferring food to line, etc.) to verify consistent use of good manufacturing principles

Maintained safe work areas by keeping pathways and stations free of hazards and excess waste or materials

Trained new hires on policies and procedures

Contributed ideas on ways to improve or optimize procedures

Printed 60,000 labels a week for use when labeling product bags

Maintained 4 label maker (clean and recalibrated when needed)

Tracked and monitored production and maintained productivity to ensure no shortfalls

Badged personnel in and assigned team members to workstations and held accountable for maintaining security

Regularly required to communicate with Assembly and Warehouse Departments to collaborate

05/2019 to 02/2020 Production Associate

Hello Fresh – Grand Prairie, TX

Practiced proper safety/sanitation procedures for quality of food

Inspected final products to assess compliance with quality standards and established tolerances

Documented production information via daily system logs and discussed issues with management

Checked and packaged all meal kits based on verification sheet

Inspected products for defects and damages

Received, unloaded and placed incoming inventory items appropriately

Ensured the housekeeping and food storage regulations were maintained

Adhered to all quality control standards by thoroughly evaluating all printed components

10/2018 to 01/2019 Warehouse Associate

Amazon – Dallas, TX

Efficiently and effectively received goods and stored inwards following Amazon’s internal processed and procedures using radio frequency (RF) scanners

Picked items to be shipped to customers in a timely fashion

Checked product to ensure product was correct and in good condition

Accurately read instructions from the scanner

Ensured cleanliness of prep stations

Strived for accurate productivity, quality and meet rate

Placed items on conveyor belt and sent to other departments to be packed and shipped to customers

Placed unloaded merchandise on correct shelf locations

Tagged incoming merchandise with warehouse identification

03/2016 to 09/2018 Gym Receptionist

England Fitness Center – England, AR

Answered 20+ calls daily, provided information, took messages, and scheduled consultations

Greeted 50+ customers entering the establishment, checked and verified membership

Maintained printers (and other office equipment); sent faxes and retrieved and routed incoming faxes

Assisted Facility Director with additional office duties as directed

Maintained current membership (500) records

Provided activity updates, and availability of key staff (8) personnel

Scheduled personal training sessions and maintained and updated appointment calendars

Collected payments, renewed memberships, and resolved billing issues

Ensured all equipment was clean and functional throughout the day

Ensured all members followed equipment and facility use

Marketed and promoted facility weekly/monthly events

Provided clean towels and ensured water and energy drinks were stocked and available

Responsible for the security and safety of all clients

Ensured the pool was cleaned and operational in accordance with facility standards

EDUCATION

Associated of Arts with a concentration in Psychology

Pulaski Technical College, Little Rock, AR

High School Diploma

Dollarway High School, Pine Bluff, AR

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