Customer Service Data Entry

JEFFREY MARTIN

P.O. Box ***, Milford, OH, *****, US • 513-***-**** • **************@*****.***

Professional with 30 years of progressive experience in the Drywall Industry highly organized and detail-oriented. Looking for a new role with a growing team where I can apply my hard working mentality. Experience in many fields of the construction industry. Project management

Schedule management

Employee training

Team Leadership

Data entry

Materials preparation

GED - 1988

Whitley County High School - Williamsburg, KY

Acquired GED in 1989

Owner/Manager - August, 1986 to Present

Martin Drywall - Cincinnati, Ohio

Was in charge of daily operations, which included customer service and employee management. Answered an average of [Number] calls, emails, and faxes per day, responding to customer inquiries, resolving problems, and informing customers about new products.

Implemented marketing strategies that resulted in a 12% increase in the number of customers. Was in charge of financial budgeting and planning. Met with employees individually to address performance issues, improve performance, and increase profitability by ensuring excellent spa and customer service programs.

Assisted [Number] customers by answering questions, responding to inquiries, and handling phone requests in an average [Timeframe]. Developed financial models for a number of projects. Owner/Manager

The Martin Company of Cincinnati

Was in charge of daily operations, which included customer service and employee management. Answered an average of [Number] calls, emails, and faxes per day, responding to customer inquiries, resolving problems, and informing customers about new products.

Implemented marketing strategies that resulted in a 12% increase in the number of customers. Was in charge of financial budgeting and planning. Met with employees individually to address performance issues, improve performance, and increase profitability by ensuring excellent spa and customer service programs.

Assisted [Number] customers by answering questions, responding to inquiries, and handling phone requests in an average [Timeframe]. Developed financial models for a number of projects. Professional Summary

Skills

Education

Work History

Warehouse Manager - April, 2016 to October, 2016

Recreation Creations - Milford, Ohio

Kept receiving, warehousing, and distribution operations running smoothly by initiating, coordinating, and enforcing warehouse systems. Adhered to company audit rules with [Number]% accuracy during inventory counts Was in charge of scheduling and assigning warehouse staff to various projects in order to meet warehouse operational requirements. Advised

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