Solution Architect Sap Sd

Ankur Chawla +91-785*******

Certified SAP SD, S* HANA, S4HTM & C4C Consultant DOB: 16/06/1983

Certified PMP®, PRINCE II, CSM, ASM, CBAP®, ITIL®v4, Lean Management

********.******@*****.***

Ankur Chawla is a certified Solution Architect & SME in SAP Sales Cloud, SAP Service Cloud, Customer Management, SAP S4HANA, SAP SD & SAP LE-TM. Ankur has over 13 years of SAP experience and possess in-depth business knowledge & implementation experience for Manufacturing, Automotive, CPG, FMCG, Chemical, Agri Business, Tour and Travel, Construction & Media - both in public & private sector as a Solution Consultant, SME & Solution Architect in India, UK, USA, Africa & UAE.

SAP experience includes 25+ project assignments: 5 end-to-end implementations in SAP C/4HANA (Sales & Service Cloud), 12 in SD (6 in ECC and 6 in S4HANA - 1511, 1610, 1709, 1809, 1909), 3 in LE-TM, 2 in Customer Management (S4HANA Embedded), 1 in MM, 1 Brown field implementation from ECC 6.0 EHP 7 to S4H 1709 and 4 Support/AMS assignments in SAP C4C (Sales, Service and Marketing), 3 Support/AMS assignments in SAP SD, MM & LE-TM.

In addition to Ankur's SAP experience, he has excellent deep knowledge in Project Management, Data Migration, Data Management, SAP Solution Manager, JIRA, Azure DevOps, ASAP & Activate Implementation Methodology which includes working with Agile & Waterfall Implementation Methodologies.

Qualification

Master’s in Business Administration (Marketing & Finance) Gurukul kangri University 2005. (Regular)

Professional Experience

Years

Industry

Company

Role

21 – Present

IT Consulting

Freelancer

Solution Architect, SME & PM

Jul 18 – Aug 21

IT Consulting

Invenio Business Solutions

Senior Solution Architect

Sep 12 – Jul 18

Consulting

KPMG India

Project Lead/SME (Cloud for Customer, SD, LE-TM, EXIM)

Oct 11 – Sep 12

IT

IBM India

SAP Lead Consultant

Apr 11 – Sep 11

Consulting

Deloitte Touché

SAP Consultant

Feb 09 – Mar 11

Automotive Manufacturing & IT

Contract (JBM & Vital Wires)

SAP Associate Consultant

Feb 07 – Nov 08

Financial Institution

Anand Rathi Securities

Distribution Head

Apr 05 – Jan 07

FMCG

Ramdev Food Pvt. Ltd.

Sales Executive

SAP Skill Areas

Module

Key Areas

S4H on Premise and Cloud

Business Partner, FSCM Credit Management, Settlement Management, RAR (Revenue Accounting and Reporting), AATP,

SD

OTC, Order, Delivery, Billing, CIN, EXIM (Import and Export), All Processes.

Hybris C4C & Customer Management

Marketing, Sales, Service, social media, Integration using PI, HCI & CPI

Lead, Opportunity, Quotation, Sales Order, Pricing, Territory Management, E-Mail Blast, Workflows, Rules, Service tickets, API’s, KUT, Service Quotes, Service Orders, CTI (Customer Telephony Integration), Scoping, Fine Tuning, Authorization Management, Analytics, Dashboards, Home Page, Personalization, Adaption, etc.

MM

P2P, Inventory Management, Invoice Verification. (All MM processes & CIN)

S4H EWM

Inventory, Outbound, Inbound, plant movement (issue and receipt) processes, adhoc movements, LOSC & POSC.

VISTEX

Approval mechanism, Schemes Management.

LE-TM

Shipment, Shipment Cost & Settlement, Route, Capacity utilization

Data Migration & Management

Worked on Data migration extensively as a Project manager and consultant where I used multiple methodologies, like. LTMC tool (For S4 HANA), IDoc’s in S4H, C4C and ECC, LSMW’s, BDC’s & Direct upload programs provided by SAP for Hybris modules.

Tools

JIRA and Azure Dev Ops for SAP Project (Activate Methodology)

One Source Tax Engine

Certified One Source Tax Engine Consultant from One Source USA (Training and certification organized by KPMG US)

Other

FI, IDOC’s, EDI’s, SOA Manager Services, Mashup, User Exits, BADI, BAPI, API’s, ABAP Debugging etc. SAP Best Practices, SAP Model Company.

Project 25- Global Mining Company AMS + CR’s

Role: SME for C4C and Billing system

Project Details:

Client is on S/4 HANA 2021 and now upgrading it to 2022 S/4 HANA system and for Cloud for Customer (C4C) 2023.

Incident Management (Tickets), Demand Management (CR’s), New Functionalities and process development and improvements.

Configurations integrations, Testing, Training, UAT, Go-Live and Hypercare support.

Duration – 1st May 2022 to 15th April 2023

Project 25- Automobile OEM Assessment + POC Project

Role: Working as a SME & Solution Architect

Project Details: -

Phase 1:Client is on ECC system and moving on S/4 HANA system. We have done assessment of their existing ECC system and redesigned the processes considering S/4 HANA as a new system.

We have also worked on the reduction of enhancements, master data, transactional data and solutions which should be there in S/4 HANA system.

Phase 2: We have done the POC of project for the processes we suggested during the assessment project.

POC was done on the S/4 HANA system provided by the client.

Duration – 1 June 2022 to 31st March 2023

Project 24- Multiple Projects:

Role: Worked as a Solution Architect, SME, Consultant and Project Manager.

Brazil based Agri Business Company - Credit Management Redesign project.

oClient was using ECC Credit Management and due to the new and enhanced requirements they want to move to FSCM Credit Management

oProcess re-design, cutover and data management

Germany Based Manufacturing Company - Sales Cloud Configuration Review

oConfiguration review for their system.

oIdentification of Process gaps and solutions for those processes.

RFP’s, Support Projects, Solution Designs, Data Management & Data Migration Projects.

Duration – July 2021 to May 2022

Project 23- Global Implementation and Roll-Out Project (Offshore for USA)

Role: Working as a Cutover Manager for a Global Implementation & Roll-Out Project

Cutover Project Planning and Execution

Data Cutover Management (Master and Transactional)

SIT, UAT & Go-Live and Hypercare Support.

Duration – July 2021 to March 2023

Project 22- C4C Support Project for Premier Healthcare Provider:

Designing the architecture and process flows with for the different business processes.

Requirement Gathering and business process designing.

Conducting workshops and presenting solution to the client based on the business process with respect to both sales and service scenarios.

Assisting Client to make more intelligent and fact-based decisions through advanced and updated information. Integration of C4C with S/4HANA & other 3rd Party systems using CPI.

Lead E2E solutions from C4HANA to S4HANA, providing guidance, instruction, direction to the team individuals to achieve the end goals qualitatively.

Replication of Master Data from S4HANA to Cloud for Sales and Service and vise versa from C4C to S4HANA

Work/Service tickets, generated through multiple platforms and directly into C4HANA.

Implemented online chatting option using APIs to chat directly with the customer against the service tickets.

ID mapping, Code List mapping, scoping, fine tuning to add additional features and to fix the ongoing issues.

Integration of C4 sales cloud and service cloud with SAP S4HANA using SAP CPI.

Creating Business Roles, employee creation, user creation, authorization management.

Creating of leads using excel add-in and using Data Migration templates.

Page layouts, Rule editor, adaptation mode, workflows, KUT fields, new WSDL generation and setup the S4H system according to the new WSDL

Defining SLA’s for service ticket, Service catalogues.

Analytical reporting creation and integrating S4H reports with C4C system using O Data services.

Duration: May-2021 to Aug 2021.

Project 21- Penguin Random House MM Module Implementation Project:

Role: Worked as a Project Manager & Solution Architect, where my role was to deliver the projects and designing the solutions with maintaining the quality of it, Client management, Expectation Management, Cost Management, Scope Management, managing communications, Budgeting and Resource allocation, Managing risks and issues, reporting, Stake holder meetings, weekly reports, monthly reports, DSU’s, JIRA update, Project plan using MPP.

.

Duration: April-2021 to August 2021

Project 21- News UK Project Manager for CR Delivery Project for GBP 300K +

Role: Worked as a Project Manager & Solution Architect, where my role is to deliver the projects and designing the solutions with maintaining the quality of it, Client management, Expectation Management, Cost Management, Scope Management, managing communications, Budgeting and Resource allocation, Managing risks and issues, reporting, Stake holder meetings, etc.

Duration: July-2020 to March 2021

Project 20- RPL SAP S4H 1909 Implementation project :

Requirement Gathering and business process designing for SD and Embedded Customer Management module.

Designing the E2E architecture and process flows for different business processes/

Conducting workshops and presenting solution to the client based on the business process with respect to both SD and Customer Management scenarios.

CM Processes implemented for CM Sales Lead, Opportunity, Quotation, Tasks, Activities, Appointments & Real time pricing

CM Service Processes implemented – Service Request, Service Quotes, Service Order and Order confirmation with an integration to S4H SD module.

Assisting Client to make more intelligent and fact-based decisions through advanced and updated information available in Customer Management module.

Master data replication, Business Partner, Material Master, Pricing.

Implemented new and key features – Product Bundling and Configurable materials using Advance Variant configuration.

SD Key and new processes – Advance Return Management, Advance Variant Configuration, FSCM Credit Management, etc.

Implemented E2E solution from configurations, integrations, testing, UAT, Go-Live.

Duration: July-2020 to Dec 2020

Project 19- SAP C4C Project (Sales & Marketing) – Offshore for US based client: (Implementation)

Requirement gathering and designing the architecture and process flows for the different business processes.

Conducting workshops and presenting solution to the client based on the business process requirements.

Assisting Client to make more intelligent and fact-based decisions through advanced and updated information. Integration of C4C with S/4HANA & other 3rd Party systems using CPI.

Lead E2E solutions from C4HANA to S4HANA, providing guidance, instruction, direction to the team of individuals to achieve the end goals qualitatively.

ATP configurations and integrations to check the product availability and to confirm the delivery dates.

Replication of Master Data from S4HANA to Cloud for Sales and Service and vice versa from C4C to S4HANA

Communication system, communication arrangements, organization structure, ID mapping, Code List mapping, scoping, fine tuning to add additional features and to fix the ongoing issues.

Integration with SAP JAM.

Creating Business Roles, employee creation, user creation, authorization management.

Lead, Opportunity, quotation, tasks, activities, campaign management, territory management, customer hierarchy, document flows, customer fact sheet, customer 360*, output types.

Integration with google maps, mashups (URL, Data and HTML),

Reporting – Internal C4C reporting using Data sources and external reporting from S4H system using O data services, Dashboards.

Page layouts, Rule editor, adaptation mode, workflows, KUT fields and exposing them to reports and output types, new WSDL generation and setup the S4H system according to the new WSDL

Adaption, Personalization screens, home page setup, integration to social media channels for campaign management and setting up e-mail channels for E-mail blast.

Surveys

Integration between Outlook for customer creation, contact person creation and updating the tasks and activities directly from the outlook to C4C system.

Worked with developers to enhance the product using HANA Cloud Studio (SDK) by providing them the detailed Functional specifications.

Idoc structure enhancement in S4HANA system to map the z fields created in C4C system.

Setting up a request for QAS and PRD system through C4C system. Testing, UAT, Go-Live and PGLS (Post Go-Live Support)

Duration: October-2019 to June-2020.

Project 18- Veeco Instruments US: SAP ECC Process Redesign:

Gathering the requirement of client business for the redesign of couple of SD processes and Revenue Accounting and reporting (RAR)

Solution designing for the E2E business processes.

Created the detailed Functional specification and guided and helped the team to complete the project tasks as per the client requirement.

Testing, UAT, Go-Live and Post Go-Live support.

Duration: Jan-2019 to April-2019.

Project 17- KNDL UK: SAP S/4 HANA 1709 Implementation Project:

BPD review and alignment of that with the requirements given by client.

Solution designing for the E2E business processes.

Sprint planning with the product master and to make sure all the stories will get delivered during the sprint

Conducting client workshops during every sprint for sprint reviews.

Configuring the system, Business partner, Settlement management, ARM, ATP, etc.

Integration setup with 20+ external system and keeping a check on 70+ interfaces between S4H SD, MM, EWM and other 3rd party systems using multiple middleware’s.

Client was a 3PL service provider and was mainly working for Heineken.

Major development done for ATP where functionalities of GATP was brought in.

Duration: Aug-2018 to Sep-2019

Project 16- Luminous Power Technologies: ECC to S4 HANA 1709 Migration: Solution Architect) (Brownfield Implementation)

Understanding the existing ECC landscape to transform it in S4HANA system.

Conducting workshops and presenting solution to the client based on the existing ECC business scenarios.

Used a five-tier system landscape (Sandbox & Mock1, Dev, Quality, Pre-prod and Production)

Major processes worked on – Business partner configuration and conversion from ECC customer and vendor. FSCM credit management conversion from existing SD credit management, Settlement management conversion from existing rebate management, CVI configuration.

Bug fixing and issue resolution based on simplification item check list report.

RAR (Revenue Accounting & Reporting) conversion from Revenue Recognition.

Integration with 15 external systems out of which CRM and SAP ASP was the major one.

Duration: Feb-2018 to July-2018 (Left KPMG)

Project 15- Biostadt Industries: C4C Implementation Project:

Designing the architecture and process flows with for the different business processes.

Requirement Gathering and business process designing.

Conducting workshops and presenting solution to the client based on the business process with respect to both sales and service scenarios.

Assisting Client to make more intelligent and fact-based decisions through advanced and updated information. Integration of C4C with S/4HANA & other 3rd Party systems using HCI.

Lead E2E solutions from C4HANA to S4HANA, providing guidance, instruction, direction to the team of individuals to achieve the end goals qualitatively.

Master data replication, Business Partner, Material Master, Price Master (for offline process), Customer hierarchy.

Communication system, communication arrangements, organization structure, ID mapping, Code List mapping, scoping, fine tuning to add additional features and to fix the ongoing issues.

SOA Manager services, IDOC’s activation, Partner Profiles, Logical system, RFC destinations.

Creating Business Roles, employee creation, user creation, authorization management.

Lead, Opportunity, quotation, tasks, activities, campaign management, territory management, customer hierarchy, document flows, customer fact sheet, customer 360*, output types.

Reporting – Internal C4C reporting using Data sources and external reporting from S4H system using O data services, mashups (URL, Data and HTML),

Page layouts, Rule editor, adaptation mode, workflows, KUT fields, new WSDL generation and setup the S4H system according to the new WSDL

Adaption, Personalization screens, Home page setup, Dashboard’s.

Integration of Outlook with C4C system for customer creation, contact person creation and updating the tasks and activities directly from the outlook in the C4C system.

Worked with developers to enhance the product using HANA Cloud Studio (SDK) by providing them the detailed Functional specifications.

Idoc structure enhancement in S4HANA system to map the z fields created in C4C system.

Setting up a request for QAS and PRD system through C4C system. Testing, UAT, Go-Live and PGLS (Post Go-Live Support)

Duration: Sep-2017 to Feb-2018

Project 14- Troika Pharmaceuticals: S/4 HANA 1610 Implementation Project:

Role: Worked as a SME for SD and EXIM module. This project was an E2E implementation

project for a pharmaceutical company

Duration: Sep-2017 to Feb-2018

Project Highlights: Regulatory models for FDA and other agencies, Batch management with shelf life, hazardous waste management, restricted product management & inclusion and exclusion of medicines based on geographies and govt. sanctions.

Duration: Sep-2017 to Jan-2017

Project 13- Trident Industries: GST Implementation Project: (Project Manager)

Role: Worked as a Project Manager for GST Implementation Project. Modules involved SD, MM, FI, LE-TM, Sales Force and PI.

This project also involves changes to existing ABAP objects and new developments.

As a PM my role is for smooth project with on time and quality-oriented deliverables.

Duration: June-2017 to Aug-2017

Project 12- Synthite Industries: GST Implementation Change for C4C

Requirement gathering for the changes due to GST implementation.

C4C system modifications based on the changes in ECC system for pricing which was due to GST implementation

Changes in the Customer Master and Material master fields due to the GST implementation.

New reports development in C4C using O data services to show the GST reports of customer in C4C frontend system for sales.

Testing, UAT, Go-Live and Post Go-Live support.

Duration: June 2017 – August 2017

Project 12- BPL Medical Technologies: Implementation Project S/4 HANA 1610 Base Version & Hybris C4C Sales, Service and Marketing. (Implementation)

Designing the architecture and process flows with for the different business processes.

Requirement Gathering and business process designing.

Conducting workshops and presenting solution to the client based on the business process with respect to both sales and service scenarios.

Assisting Client to make more intelligent and fact-based decisions through advanced and updated information. Integration of C4C with S/4HANA & other 3rd Party systems using HCI.

Lead E2E solutions from C4HANA to S4HANA, providing guidance, instruction, direction to the team of individuals to achieve the end goals qualitatively.

Setting up the Customer care center using CTI (Customer Telephony Interaction) using Avaya as a solution provider.

Registered product mapping based on serial number profiling.

ATP configurations and integrations to check the product availability and to confirm the delivery dates.

Defining SLA’s for service ticket, Service catalogues, registered products, warranty management, service contract. Service request, service orders, visit planning of engineers, cost capturing, service satisfaction surveys, online chatting option for service tickets.

Replication of Master Data from S4HANA to Cloud for Sales and Service and vise versa from C4C to S4HANA

Work/Service tickets, generated through multiple platforms and directly into C4HANA.

Communication system, communication arrangements, organization structure, ID mapping, Code List mapping, scoping, fine tuning to add additional features and to fix the ongoing issues.

SOA Manager services, IDOC’s activation, Partner Profiles, Logical system, RFC destinations.

Integration with SAP JAM.

Creating Business Roles, employee creation, user creation, authorization management.

Lead, Opportunity, quotation, tasks, activities, campaign management, territory management, customer hierarchy, document flows, customer fact sheet, customer 360*, output types, milestone billing, periodic billing.

Revenue Accounting and Reporting (RAR)

Integration with google maps, mashups (URL, Data and HTML),

Reporting – Internal C4C reporting using Data sources and external reporting from S4H system using O data services.

Page layouts, Rule editor, adaptation mode, workflows, KUT fields, new WSDL generation and setup the S4H system according to the new WSDL

Adaption, Personalization screens, Home page setup, integration to LinkedIn, Facebook, YouTube and other platforms.

Integration of Lotus notes & Outlook with C4C system for customer creation, contact person creation and updating the tasks and activities directly from the outlook in the C4C system.

Worked with developers to enhance the product using HANA Cloud Studio (SDK) by providing them the detailed Functional specifications.

Idoc structure enhancement in S4HANA system to map the z fields created in C4C system.

Setting up a request for QAS and PRD system through C4C system. Testing, UAT, Go-Live and PGLS (Post Go-Live Support)

Duration: Jan-2017 to May 2017

Project 11- Synthite Industries (India & USA): Implementation Project Hybris Cloud 4 Customer 1608 – 1702 (Implementation)

Designing the architecture and process flows with for the different business processes.

Requirement Gathering and business process designing.

Conducting workshops and presenting solution to the client based on the business process

Assisting Client to make more intelligent and fact-based decisions through advanced and updated information. Integration of C4C with ECC system using PI 7.5.

Integration of additional APIs like Abby to create Lead directly by scanning the visiting cards, integration of chatting option directly through service tickets using snapchat.

Build/Configured and delivered E2E solutions from C4C and ECC side single handedly.

Worked on PI for Business system creation, technical system creation, setting up communication channels, handled things in Integration Builder and ESR in PI system

Setup SSL certificates to transform the system from http:// to https:// port.

Generated and authorized certificates from “Go Daddy” and then mapped it in ECC & PI system.

Certificates generation and mapping in C4C, ECC and PI system.

Setting up system from the scratch by generating the Service users with Admin rights, then scoping, generating BBP, setting up Communication systems and communication arrangements for all the processes required, Organization structure configuration, setting up code list mapping in integration with ECC system, fine tuning activities.

Campaign management using multiple methods (E-mail blast, online portal, etc.) with ROI calculations on it, visit planning with integration to 3rd party tool to have the real time updates, Territory management, External Pricing.

Creating Business Roles, employee creation, user creation, authorization management for 35 user licenses.

Creating of leads using excel add-in, Data Migration templates & Abby (Visiting card scanner) it’s mainly used during the trade fair and offline campaigns.

Page layouts, Rule editor, adaptation mode, workflows, new KUT fields and publishing it for reports and output types., new WSDL generation and setup the S4H system according to the new WSDL

Initial data migration using the data migration tools provided by SAP for Hybris C4C module.

Setup both Online and offline use of system.

Lead, Opportunity, Quotation in C4C and then quotation replication for Sales order creation in S4H.

Customer Fact sheet and customer 360*, Home page setup, Analytical reporting by designing new data sources and using the existing one. Designing KPI’s.

Duration: September-2016 to Dec 2016

Project 10- Shivam Automobiles: C4C implementation project

Designing the architecture and process flows with for the different business processes.

Requirement Gathering and business process designing.

Conducting workshops and presenting solution to the client based on the business process

Assisting Client to make more intelligent and fact-based decisions through advanced and updated information. Integration of C4C with ECC system using PI.

Certificates generation and mapping in C4C & ECC system.

Setting up system from the scratch by generating the Service users with Admin rights, then scoping, generating BBP, setting up Communication systems and communication arrangements for all the processes required, Organization structure configuration, setting up code list mapping in integration with ECC system, fine tuning activities.

Creating Business Roles, employee creation, user creation, authorization management for 15 user licenses.

Creating of leads using excel add-in, Data Migration templates.

Page layouts, Rule editor, adaptation mode, workflows, new KUT fields and publishing it for reports and output types., new WSDL generation and setup the S4H system according to the new WSDL

Initial data migration using the data migration tools provided by SAP for Hybris C4C module.

Lead, Opportunity, Quotation in C4C and then quotation replication for Sales order creation in S4H.

Customer Fact sheet, home page setup, Analytical reporting by designing new data sources and using the existing one. Designing KPI’s.

Duration: Feb -2016 to Aug 2016

Project 9- Orient Electric: Re-Implementation Project ECC 6.0 EHP 7 (Implementation)

Role: Worked as ECC Lead on SD, LE-TM & MM Module. We have also developed a new tool for EXIM & other statutory forms for the client.

AS-IS and BBP preparation

Configuration of SD, LE-TM, EXIM, Statutory Forms (C Form, F Form, Road Permits) and Excise (CIN India) modules

Configuration of Org Structure, Document Types, Pricing Procedure, Account Determination, EXCISE (CIN India), EXIM (Import and Export Documentation), Transportation Planning Points, Shipment Types, Shipment Cost Document, Shipment Pricing Procedures, Valuation class, OBYC Account determination, Service Purchase order, Service settlement process, Cost distribution process for transportation expenses.

Close integration with SD, MM, FI, PP modules.

Key highlights of the project – Variant Configuration, EXIM solution, Form Tracking solutions for statutory requirements, Complex Rebate Management, FSCM credit management mixed with SD Credit Management which was a very complex and tedious requirement.

Major developments done for EXIM (Import and Export incentive schemes and document tracking process)

EXIM was then declared a product in KPMG offerings where we sold it to multiple clients as a plug and play solution for Import and Export processes along with Form tracking solutions for Form F, C and Road Permits.

Master data configuration and management, output types, text determination, incompletion logs

Domestics Sales, Export Sales (ARE1), Deemed Export Sales (ARE3), Third Party Sales (CT1 & CT3) for trading, Sales Return, Batch management, Sales Return, Subsequent delivery Free of Charge, Intercompany STO, Intracompany STO.

Testing, User Manuals, Test Scripts, UAT Scripts, Data Migration, Cutover activities, Go-Live & Post Go-Live support.

Achievement: I have been promoted as a Delivery manager and Solution Architect based on the quality and depth I brought to the project.

Duration: Nov-2014 to Feb 2016

Project 8- Kalindee Rail Nirman Ltd. (E2E): ECC 6.0 EHP 7 (Implementation)

Role: Worked as a Lead ECC consultant for both MM & SD Module

BBP preparation based on As-Is requirement

Configuration of Sales and Distribution and Materials Management Module.

Organization structure for both SD & MM (Sales Org, Dist Channel, Division, Purchase Org, Purchasing Group, Plant)

Sales Order, Delivery, Billing, Purchase Orders, Movement types, Inventory, Invoice Receipt, Valuation Class, Account Determination, Tax codes, Shipping Data, Valuation Area, Split Valuation, Tax Determination Procedure.

Project highlights were – Hybrid contracts (Includes both Service and Supply), Supply Contracts, Civil Contracts, Scheduling agreements, Physical Inventory, ASN, etc.

Milestone billing, Periodic billing,

Complex developments around Pricing and Order creation with 9k + line items in a single order.

Master data configuration and management, output types, text determination, incompletion logs

Testing, User Manuals, Test Scripts, UAT Scripts, Data Migration, Cutover activities, Go-Live & Post Go-Live support.

Duration: May-2014 to October 2014

Project 7- Support Project for Devyani Foods (Kenya & Uganda), Biotech (Gujrat), DSM Pharma (Gurgaon) & Dangote Cement (Africa)

Role: Worked on a Support Project as a Lead Support Consultant for SD & MM Module

Handling ongoing issues on day to day basis.

Keeping the track of SLA’s while working on the incidents/tickets.

Development and designing of new requirements and CR’s.

Worked on the bug fixes and implementing new validations and processes as per the client requirement.

Worked on the solution manager for incident tracking, update and status.

Project Period – Dec 13 to April 2014

Project 6- FDC International Dubai: ECC 6.0 EHP 7 (Implementation)

Role: Worked as a Lead Consultant for ECC modules. (KPMG)

Review and validation of BBP and solution design documents.

Designed the solutions to fit in the gaps and configured the solutions to meet the customer requirement.

Worked on Vistex system along with SAP

Sales Forecast and Actuals, KPI’s, reporting.

Institutional Sales process, Govt Sales, Agency Sales, Sales Restrictions to certain geographies due to Govt. Sanctions.

Integration with SFDC which acted as a front-end system.

Testing, User Manuals, Test Scripts, UAT Scripts, Data Migration, Cutover activities, Go-Live & Post Go-Live support

Contact this candidate