Project Manager Sales

Amanda Phillips

*************@*****.*** 615-***-**** Oak Ridge, TN linkedin.com/in/mandilee1019 SUMMARY

Dynamic Event Project Manager with 15 years of experience managing and executing a wide range of events, from corporate meetings to large-scale public functions. Proven track record in strategic communications, logistics, and client relationship building. Seeking a role as an Event Manager to leverage skills in event management, sales prospecting, and administrative assistance.

WORK EXPERIENCE

UCOR, LLC Oak Ridge

Event Project Manager & Protocol Officer Jun 2022 - Nov 2023

• Managed internal and external special events, tours, and protocol, ensuring smooth execution and effective stakeholder engagement.

• Developed and implemented strategic communications plans, enhancing the organization's communication framework through newsletters, web content, social media, and video production.

• Oversaw and coordinated virtual public meetings and company events, providing logistical support and post-event evaluations to improve future initiatives.

• Prepared high-level briefings for corporate leadership and provided editorial support for various publications, maintaining a consistent and professional communication standard.

• Increased event attendance by 20% through targeted marketing strategies.

• Reduced event costs by 15% by negotiating vendor contracts. LBA Properties Oak Ridge

Sales Manager Jan 2021 - Jun 2022

• Secured business partnerships from targeted segments, enabling hotels to achieve or exceed monthly room and other revenue budgets.

• Exceeded weekly targets for telephone prospecting and outside sales calls, identifying new business opportunities through diverse channels such as databases and local media.

• Cultivated relationships with key client bases and participated in at least three external organizations, enhancing market presence and competitive positioning.

• Achieved a 25% increase in monthly room bookings through strategic sales initiatives.

• Exceeded sales targets by 30% consistently over a 6-month period. HEI Hotels & Resorts Nashville

Catering Sales Manager Feb 2019 - Sep 2020

• Promoted within 30 days from a sales administrative position, demonstrating rapid adaptability and proficiency in event management software such as Delphi and Ci/Ty.

• Managed end-to-end client relationships, effectively selling venue space and coordinating events from initial contact through to post-event follow-up.

• Collaborated closely with various departments, including banquets, restaurant, operations, and revenue management, to ensure seamless event execution and client satisfaction.

• Managed over 50 events annually, resulting in a 10% increase in client retention.

• Increased venue sales by 20% through effective client relationship management. HP Hotels Nashville

Event Specialist May 2018 - Jan 2019

• Coordinated and executed a diverse range of events, such as parties, banquets, meetings, and weddings, ensuring seamless operations by preparing detailed banquet checks and event orders.

• Managed group room reservations for events ranging from 10 to over 200 attendees, effectively communicating with clients to understand and meet their specific needs, including audiovisual requirements and catering options.

• Utilized software tools such as Microsoft Excel, Word, Social Tables, OnQ Systems, and Salesforce/Delphi to oversee short-term bookings and update hotel staff on event details through digital communication platforms. Nordstrom Nashville

Fine Jewelry Consultant Jan 2018 - Jun 2018

• Provided tailored customer service by making relevant product recommendations and upselling, leading to enhanced customer satisfaction and increased sales.

• Managed jewelry repairs and maintained a clean and organized work environment, ensuring a seamless and professional shopping experience.

Gaylord Opryland Resort and Convention Center Nashville Special Events Supervisor Jan 2018 - Jun 2018

• Managed customer interactions by providing tailored recommendations and upselling opportunities, enhancing customer satisfaction and driving sales.

• Oversaw jewelry repair processes and documentation, ensuring accuracy and maintaining a clean and organized work environment.

EDUCATION

University of Tennessee

Bachelor of Science, Hotel, Restaurant, and Tourism Management (Specializing in Events)

Dec 2016

Oak Ridge High School

Diploma, General Education

May 2007

SKILLS

Event Management • Sales Prospecting • Customer Service • Strategic Communications • Administrative Assistance • Client Relationship Building • Social Tables • OnQ Systems • Salesforce/Delphi • Event Planning and Coordination

• Vendor Negotiation • Budget Management • Microsoft Office Suite • Time Management • Organizational Skills

• Logistics Planning • Contracts • Risk Management • Problem Solving • Attention to Detail • Verbal and Written Communication • Virtual Event Platforms • Venue Booking Platforms • Adaptability

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