Barista
Resume:
KILEY
LOPEZ
************@*****.***
Murrieta, CA 92562
Highly motivated and reliable professional worker. Over 5 years of diverse experience in customer service roles, including Barista, cashier, sales representative, busser and food prep cook. Possessing excellent communication skills, a strong ability to work collaboratively within a team, and a proven track record of dependability and efficiency in fast-paced environments.
PROFESSIONAL SUMMARY
CERTIFICATIONS
• ABC Certified
Responsible Beverage Service
(RBS) Certified
•
• Valid Food Handlers Card
SKILLS
• Customer Service
• Food Preparation
• Beverage Preparation
• Inventory Management
• Cash Handling
• POS Systems
• Menu Memorization
• Coffee Expertise
Temescal Canton High School
Lake Elsinore, CA • 06/2016
High School Diploma
EDUCATION
Pechanga Resort Casino - Barista
Temecula, CA • 04/2023 - Current
Dan Henderson's Athletic Fitness Center - Front Desk Sales/Receptionist
Temecula, CA • 08/2021 - 03/2023
Pechanga Resort Casino - Food Prep Cook/Busser
Temecula, CA • 05/2019 - 03/2020
WORK HISTORY
• Operate espresso machine, toasters and taps behind bar. Ensure all orders are properly entered into the POS system and payments are processed correctly.
•
Assist with keeping the FOH work area & dine-in area operating smoothly; restocking the cashier and drink stations, wipe down surfaces, preparing to-go orders, etc.
•
Clean and reset tables in the dining area. Includes clearing tables of all used dishes and glasses, sanitizing tables and chairs, for incoming guests. Lift up to 50lbs.
•
Serve high customer volumes during special events, nights, holidays
& weekends.
•
Attend private/public events in bar cart station, prepare and serve customized drinks, alcohol beverages, etc. to guests in high volume events.
•
Fostered a positive work atmosphere through effective communication skills both in-person and via electronic correspondence among team members.
•
Maintained an organized, welcoming lobby area to create a positive first impression for visitors.
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• Accurately processed payments and balanced daily cash drawer. Provided accurate information regarding gym services, pricing options, class schedules, and personal training packages to prospective members.
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Handled incoming calls professionally and efficiently, addressing inquiries and scheduling in person tours.
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Lift up to 50lbs, clean and put away weights, gloves, mats etc in appropriate designated areas.
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Storm Stadium - Concessions Cashier
Lake Elsinore, CA • 07/2018 - 09/2019
Maintained clean, hygienic kitchen workspace by sweeping, mopping, and taking out trash.
•
Assembled, stored and disposed of food using proper food handling, labeling and safety techniques.
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Supported culinary team by assisting with daily prep tasks such as chopping vegetables, marinating meats, or preparing sauces.
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Prepared tables for new guests by resetting condiments, adding silverware and wiping down all surfaces.
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Improved customer satisfaction by providing efficient and friendly service at the concession stand.
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Served drinks and snacks to patrons, maintaining professionalism, and supporting individual needs.
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Handled cash and processed payments, sorting bills, and maintaining records of transactions.
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Collaborated with team members to ensure smooth operations during high-volume periods.
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Operated POS systems proficiently for accurate order processing and payment collection.
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