Human Resources Front Desk
Resume:
Lisa Brown
Palm Bay, FL ****5
Telephone:321-***-****
Email: ********@*****.***
Summary
Organized, detail-oriented, and self-motivated with years of administrative experience.
Proficient Microsoft Office Suite, and strong time management/ organizational skills, with excellent written and verbal communication skills, ability to prioritize and multitask, appointment scheduling, and attention to details, problem solving skills. Proactive self-learner with flexibility and able to succeed in high volume and fast-paced environments.
Work Experience
Volante of Melbourne - Melbourne, FL January 2025 to Present
Answer and transfer telephone calls to the appropriate department.
Greet visitors as they arrive and help them navigate through the office.
Scheduled residents doctor appointments.
Provided administrative support to ensure smooth operation of the office.
Maintain a daily resident log.
Sorted and delivered mail.
Provided excellent communication skills and the ability to effectively communicate both verbally and in writing.
Microsoft Word, Excel.
Sustain a clean office environment.
Front Desk Security Receptionist
STS Technical Services (Temporary Agency) - Melbourne, FL July 2023 to January 2025
Greets customers, guests, and employees.
Maintains security in the lobby and monitors badges/visitors entering and exiting the facility.
Responsible for visitor and guest sign-in, issuing visitor badges, and coordinating escorts.
Provides clerical and secretarial support to office staff when needed.
Assist Human Resources with new hire documentation and onboarding when needed.
Performs duties including typing, faxing, scanning, copying, filing, answering telephones and transferring calls, sorting and distributing mail.
Maintains accurate records and prepares correspondences when necessary.
Maintain confidential information, work independently, multi-tasks and prioritizes tasks, and meets deadlines.
Acts as “face” of the facility, and provides information and assistance to visitors and callers.
Receptionist/Warranty Coordinator
Adams Homes - Melbourne, FL October 2018 to May 2023
Greeted all incoming visitors.
Answered multiple telephone lines and routed calls to the right department.
Typing/filing/copying/scanning/faxing/ emailing/design memos and flyers.
Processed invoices and resolved all problems with invoices.
Submitted work orders to contractors.
Distributed weekly payroll checks.
Proofread documents for accuracy.
Prepared quarterly and monthly reports.
Proficient Microsoft Office Suite: Word, Excel, Outlook, PowerPoint.
Scheduled appointments for Production Manager/Superintendents /Contractors.
Ordered weekly office supplies and stocked supply room.
Attended weekly meetings.
Ability to perform in a fast-paced work environment and meet deadlines.
Communicated effectively with homeowners, contractors and staff.
Explain policies and procedures to homeowners and answer questions regarding warranty issues.
Organized/prioritizes/problem solves.
Prepared files and close files with completion of work assignments.
Processed incoming and outgoing mail and handled deliveries.
Maintain confidentiality with all files.
Maintained a clean work environment.
Education
Associate in Science Degree
Everest University
November 2009-July 2012
Skills
Leadership Communication Problem-Solving Time Management
Critical Thinking Attention to Details Active Listening
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