Scrum Master Power Bi

Richa Balani Scrum Master

+1-945-***-**** *************@*****.***

Dallas LinkedIn GitHub Portfolio

SUMMARY

• Experienced and result-driven Scrum Master with over 10 years of proven experience in leading Agile teams managing complex projects and programs. Skilled in Agile SDLC Framework, backlog management, and driving continuous improvement across multi-functional teams. Adept at coaching product owners, facilitating Agile ceremonies, and ensuring sprint goals are predictably delivered. Certified in Professional ScrumMaster 2 (PSM II) with a passion for helping teams achieve their full potential.

• Well-versed in coordinating SaaS, banking domain development and support projects with co-located and off-site teams.

• Experienced in facilitating Agile ceremonies such as PI planning, ART (agile release trains), OKR (Object and key results) retrospectives, and daily stand-ups.

TECHNICAL SKILLS

Agile Tools: Jira, Rally, Confluence, Azure DevOps, Miro, Microsoft Project Programming Languages: SQL, Python

Databases: Snowflake, SQL Server AWS S3

Project Management Tools: Microsoft Office Suite, Power BI, Tableau Desktop Google Analytics Soft Skills: Agile Best Practices, Scrum Processes, Strategic Partnership, Work Planning & Prioritization SOFT SKILLS

Agile Methodology Project Management Change Management

Scrum Processes Project Planning Backlog Management

Work Planning and Prioritization Project Team Coordination Jira Rally Kanban

Strategic Partnership Negotiation Training & Mentoring WORK EXPERIENCE

Technical Project Manager/Scrum Master Morgan Stanley Mar 2025 – Present

• Identify patterns and implement preventive measures for future sprints.

• Ensure that impediments are documented and visible to the entire team.

• Identifying and documenting business rules and creating detailed Use Cases, conduct the project meetings successfully by coordinating cross functional teams.

• Clarify issues with consultants during efforts to validate designs and functional specifications.

• Deliver value by Design Thinking sessions in projects with respect to standardization, rationalization and automation of various product control processes.

• Analyzing and documenting client's business requirements and Performing Feasibility Analysis for project delivery timeline.

• Collaborating in Agile Release Trains (ART) and Scrum of Scrums, supporting cross-team synchronization.

• Proactively assessing impediments, allocating resources and prioritize them based on urgency. Scrum Master Tata Consultancy Services Symcor Inc. Aug 2023 – Jan 2025

• Facilitated Scrum framework for banking payment gateways and remote deposit capture projects, including sprint planning, backlog grooming, daily scrums, sprint reviews, and retrospectives.

• Expertise in covering solution consulting and implementation across Banking products in the domains of Cards and Payments/Risk and Fraud with experience in Business Analysis, Solution Consulting, Product Ownership and Test Management.

• Coached teams for PI planning, Sprint planning and estimating the requirements for user stories, initiatives, and feature demos in Miro boards highlighting external and internal dependencies and assumptions.

• Ensured that the Product Owner had clarity in organizing the product backlog, maximizing team efficiency and product value.

• Coached Tech Leaders and Product Development Teams, ensuring sprint backlogs were well-managed and goals were consistently met.

• Collaborated with stakeholders to ensure proper communication and alignment of goals across the team.

• Utilized Agile Product Lifecycle Management (PLM) to promote cross-functional teamwork, timely feedback, and customer engagement, leading to faster time-to-market, reduced rework costs, and optimized processes.

• Provide updates to stakeholder on project status, addressing any issues or changes promptly ensuring timely delivery.

Associate Manager Data Analyst United Health Group Apr 2019 – Mar 2023

• Led Agile practices within migration projects, streamlining workflows and driving project success within time and budget constraints.

• Worked with product owners to refine product backlog and prioritize user stories for maximum business value.

• Managed project reporting using burn-down charts, velocity, and KPI tracking to deliver consistent project progress updates to stakeholders.

• Facilitated meetings, ensuring alignment on objectives and removing blockers to maintain project momentum.

• Documented data flows and processes, ensuring clarity and transparency across the team, which streamlined collaboration and reduced time to solution delivery by 20%.

• Led redesigning and implementation of scalable ETL pipelines to extract, transform, and load data from multiple sources, improving data accuracy by 25% and ensuring the reliability of operational and business metrics.

Business Development Analyst JSW Energy Limited Oct 2010 – May 2016 Collaborated and managed multiple Stakeholders across cross functional teams like Finance, Engineering, Marketing, Pre-Sales, Sales, Delivery and Implementation to ensure smooth operations.

• Responsible for preparation, collation and review of rolling 12-month Monthly forecast, which involves coordination across all BU heads and multiple locations.

• Preparation of complete bottom-up annual Business plan for all BUs and support departments.

• Review of Monthly performance (Financials) with business heads for analysis of variations against the plan / forecast.

• Developing rigorous analysis and review mechanism of Revenue and controlling the expenses.

• Trend Analysis for both revenue and expense elements by segregating controllable costs from the total costs.

• Proposal pricing and analysis, Dashboards and Scorecards covering performance on financial and non- financial parameters.

• Regular MIS packs with analysis, Ad-hoc analysis reports.

• Designed different template to track Project Profitability and Manpower Utilization Matrix. EDUCATION

Executive Post Graduate Diploma in Management Finance Alliance School of Business Bachelor of Engineering Electrical (Hons) University of Rajasthan CERTIFICATION

Profession Scrum Master 2 Scrum.org

Project Management Professional PMI

Tableau Desktop Specialist Tableau

Certification in Data Science Acadgild

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