Baton Rouge Customer Service

Resume

Naomi T. Sims

*********@*****.*** ***********@*****.***

**** ***** ***** **** ***** Rouge, La 70812 225-***-****

Objective: Seeking a professional career position that will benefit from my strong work ethic, organizational and customer service skills

Education: Bachelor of Science in Criminal Justice May 2011

Mississippi Valley State University Itta Bena, Ms

Southern University Baton Rouge, La

Degree Program: Criminal Justice June 2004-July 2006

Relevant Experience:

Our Lady of the Lake Regional Hospital

EVS Team Member

· I am currently collecting and disposing of trash in offices

· I notify managers of necessary repairs in offices and bathrooms

· I clean up spills with appropriate equipment

· I clean and stock restrooms inside assigned suite and floor

· I vacuum, mop and sweep floors

James Herbert White Library Itta Bena, Ms

Technical Service Clerk October 2011- 2016

· I monitor and participate in physical processing of old and newly acquired materials

· I sometimes authorize the receipt of shipment of materials; which verifies shipment content and checks in library material

· I assist with the preparation of the monthly report by counting books that I have physically processed

*I also have experience with microsoft word and microsoft excel

Credit Plan of Greenwood, Inc.

Secretary June-September 2010

· Assisted in accountants in processing title loans and collecting payments from customers

· Filed contact information, credit and salary history on different client accounts

Juvenile Justice Department, Leflore County Greenwood, Ms

Criminal Justice Intern September-November 2009

· Completed regular filing of juvenile offenses, charges and convictions for Department Chair

· Attended meetings between Department Chair and inmates regarding their case

Social Science Department, Mississippi Valley State University Itta Bena, Ms

Student Assistant January-May 2007

· Filed student file information including contact information, test grades and academic progress

· Ran errands for Secretary on and off campus and checked and distributed faculty mail

Corrections Corporation of America Greenwood, Ms

Student Assistant February-April 2006

· Maintained accurate case files on inmates including charges and convictions

· Ensure that all personal, case and conviction inmate records were kept confidential

Student Housing, Southern University Baton Rouge, La

Student Assistant August 2005-July 2006

· Assisted Freshmen college men and women in completing Student Housing Applications

· Maintained accurate student resident files and ensured that documents were organized

Additional Experience:

Sales Associate, JC Penney Lake Charles, La October-January 2010

Affiliations:

Order of the Eastern Star – True Light Chapter #71, Itta Bena, MS June 2009-2010

Volunteer, Greenwood Leflore Hospital, Greenwood, MS January 2006-2007

Young People’s Department, Turner Chapel A.M.E Church Greenwood, Ms May 2005-2010

Volunteer, Clinton Rehabilitation Hospital Clinton, LA August 2003-May 2004

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