Administrative Support Office Manager

OLIVIA HALE-MILLER

Savannah, GA ***********@*****.*** 912-***-****

PROFESSIONAL SUMMARY

Strategic operations and administrative leader with over 15 years of experience supporting executive teams, managing cross-functional operations, and driving impactful organizational improvements. Proven track record in compliance, financial oversight, team coordination, and high-level administrative support. Adept at navigating complex environments with professionalism, confidentiality, and clear communication.

CORE COMPETENCIES

Executive Support • Calendar & Travel Management • Cross-Functional Coordination • Operations Oversight • Board Administration

Team Leadership • Financial Reporting • Compliance & Audit Readiness • Vendor Management • Process Improvement

PROFESSIONAL EXPERIENCE

Community Business Director The Social at Savannah – Savannah, GA 2023 – 2025

Directed HR, billing, and operations for a senior living facility, ensuring state compliance and audit readiness.

Reduced staff turnover by 30% by streamlining onboarding and reinforcing accountability systems.

Managed budget, resident billing, vendor contracts, and operational workflows to support service quality.

Board Office Manager / Secretary to the Board of Education Savannah-Chatham County Public School System – Savannah, GA 2022 – 2023

Led the Board Office and served as primary liaison between elected board members and executive leadership.

Streamlined governance operations by digitizing records, tracking conflicts of interest, and improving meeting logistics.

Prepared public agendas, recorded official minutes, and managed Open Records Act requests with full compliance.

Assistant Secretary to the Board Savannah-Chatham County Public School System – Savannah, GA 2020 – 2022

Supported board operations with calendar management, travel planning, and confidential recordkeeping.

Coordinated meeting packets, submitted reimbursements, and drafted official correspondence and resolutions.

Executive Secretary to the CFO Savannah-Chatham County Public School System – Savannah, GA 2018 – 2020

Provided executive-level support including meeting prep, department coordination, and fiscal document management.

Created financial summaries and coordinated interdepartmental updates across HR, finance, and operations.

EDUCATION & CERTIFICATIONS

B.S., Healthcare Management – Saint Leo University, 2014

A.S., Business Administration – Saint Leo University, 2012

Senior Living Administrator License – State of Georgia

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