Customer Service Representative
Resume:
TAYARI FREEMAN
Adaptable Associate with vast levels of Experience
Memphis, TN 38106
******.*****@*****.***
To obtain a position within that utilizes my vast knowledge and experience that will be necessary for employment
Authorized to work in the US for any employer
Work Experience
Customer Service Representative
Extended Stay Hotels-Memphis, TN
October 2022 to Present
• Assist guests at all times, answering phones, and checking in and checking guests out in accordance with company guidelines and procedures.
• Process reservations, registration, payment, and departures in accordance with company guidelines and procedures.
• Handle collection efforts of all in-house balances. Responsible for accounting all cash, check, credit card and city ledger accounts through the property
• Selling the value of ESA to all inquiries (via telephone and in person) and striving to convert them into reservations and occupied rooms in compliance with company standards.
• Ensure that safety and security procedures are in place in accordance with company guidelines and standards for all associates and guests.
Production Operations
The Hershey Company-Memphis, TN
March 2018 to September 2022
• Operating processing and/or packaging equipment.
• Operating a fork truck,
• Following and interpreting information from processes including, performing various quality checks
(i.e. metal detectors, date codes, and weight systems) and following Autonomous Maintenance Programs
(cleaning, inspecting, and lubricating equipment)
• Observing all safety procedures, Good Manufacturing Practices (GMP), and good housekeeping practices
Warehouse Operations/ Inventory Control
Worth Wood Group-Memphis, TN
June 2017 to February 2018
• Compiled and maintained records of quantity, type and value of material, equipment, merchandise and supplies in stock.
• Counted material, equipment, merchandise and supplies in stock.
• Posted totals to inventory records, manually and using computer.
• Verified clerical computations against physical count of stock and adjusted errors in computations. Converting Machine Operator
Kruger Products-Memphis, TN
June 2015 to July 2017
• Operate Machine Equipment at centerline conditions, standard speeds, to maximize productivity. Input data into and monitor mill-wide Data Collection Systems as required to verify continuous operation at machine set-points.
• Ensuring all work performed meets quality standards and that all finished paper products adhere to quality conformance and specifications. Providing support as needed to correct quality deficiencies, i.e. product or packaging defects.
• Perform grade changes, required inspections, lubrications and other operator basic care as identified. Initiating, completing and assisting with equipment maintenance and repair as needed Receiving Operations
Thomas and Betts (ABB)-Byhalia, MS
May 2013 to June 2015
• Received and put away high quantities of electronic, electrical, mechanical and utility products
• Examined contents and compared with records, such as manifests, invoices and orders, to verify accuracy of incoming and outgoing shipment.
• Conferred and corresponded with establishment representatives to rectify problems, such as damages, shortages and nonconformance to specifications.
• Recorded shipment data (i.e. weight, space availability and discrepancies) for account and record keeping purposes.
Education
CERTIFICATE in Mechanical/ Manufacturing CAD
SOUTHWEST TENNESSEE COMMUNITY COLLEGE - Memphis, TN Skills
• Manufacturing
• Warehouse Management
• Quality Assurance
• Logistics
• Shipping & Receiving
• Supply Chain
• SAP
• Customer service
• Sales
• Outbound sales
• Supervising experience
• Hotel experience
• Warehouse management system
• Warehouse management
• Quality assurance
• Supply chain
• Data collection
• Forklift
• SAP
• Clerical experience
• Assembly
• Manufacturing
• Cash handling
• CRM software
• Windows
• Power tools
Certifications and Licenses
Forklift Certification
March 2018 to Present
Driver's License
Contact this candidate