Scrum Master Project Management

Soujanya Jami, PMP®, CSM® Mobile: 203-***-****

East Bruncwick, NJ 08816 ****.********@*****.***

LinkedIn: www.linkedin.com/in/soujanya-jami

Summary:

15+ years of IT experience with a strong focus on project design, execution, and business process improvement, delivering technology solutions that drive measurable ROI.

PMI Certified PMP® and Certified Scrum Master with expertise in Agile (SAFe, Scrum, Kanban) methodologies and traditional project management, bringing 11 years of experience in successfully managing complex, multi-team projects.

Demonstrated program management skills through the orchestration of large-scale initiatives, ensuring projects are aligned with strategic goals, and delivering results across diverse industries.

Proven success in leading cross-functional teams and collaborating with stakeholders to achieve project objectives on time and within budget. Excel in managing teams across geographies, coordinating efforts to meet overarching program goals.

Strong background in web development and data analytics projects, particularly in finance domains, including IBM Lease and Loan Inventory, Accounting, and Billing functions, as well as the healthcare domain, working on projects related to pharmaceuticals, healthcare systems, and patient care solutions. Deep experience working with global brands to execute comprehensive, multi-channel programs across diverse industries.

Proficient in translating business requirements into technical architectures and implementing solutions that support organizational growth, efficiency, and innovation.

Extensive experience in vendor management, risk mitigation, and the creation of processes to ensure the consistent delivery of high-quality results, maintaining a track record of highly successful project delivery.

Skilled in budget management, resource allocation, and performance tracking, with a focus on aligning teams, timelines, and financial resources to support long-term program success.

Technical Skills:

Project Management Tools: JIRA, SMARTSHEET, Ziflow, MS Project, MS Visio, MS Office, Rational Team concert, Rational Quality Manager, Rational Portfolio Manager, SharePoint, Planview, Confluence

CRM Tool: Veeva Vault

BI Tools: Tableau

Database: Oracle, DB2, MySQL, SQL Server 2008, QMF, SPUFI

Programming: EGL, PLI, COBOL, JCL, DB2, REXX, Lotus notes, VB, HTML, CSS, XML, JavaScript, VB Script, UML, J2EE

Web Development Tools: Visual Studio 2005 / 2008 / 2010, Rational Business Developer, RTC, GitHub, Jenkins

Operating Systems: MVS, Windows NT, Windows 2000 and Windows XP

Processes: IBM’s QMS (Quality Management System) & OPAL Process

Certifications:

PMI Certified Project Management Professional (PMP)

Certified Scrum Master (CSM)

IBM Certified - 730: DB2 V9 Fundamental Certification

IBM Certified - 733: DB2 v9 Application Development

IBM Certified Solution Designer - WebSphere MQ V7.0

IBM Certified IT Specialist

Education:

Bachelor of Technology in Computer Science and Engineering from Vignan’s Institute of Information Technology, Jawaharlal Nehru Technological University, Hyderabad during 2003- 2006.

Diploma in Computer Engineering from Govt. Polytechnic for Women, Bheemunipatnam, Visakhapatnam during 2000-2003.

Professional Experience:

MRM July 2020 – Present

Senior Project Manager/Program Manager

Responsibilities:

Lead program/project management for diversified global brands, including DistributionNow, Cabinets.com, VVardis, Nestlé, Coke, BISSELL, BAT, GMC, AstraZeneca, Phathom Pharmaceuticals, and Madrigal Pharmaceuticals.

Drive Agile transformation and program alignment by overseeing cross-functional teams, optimizing resources, and ensuring delivery of prioritized backlog items through effective sprint planning, daily stand-ups, and retrospectives

Manage full program lifecycles, from scope definition to project closure, for web development, e-commerce, and marketing campaigns.

Develop and maintain comprehensive project plans, ensuring cross-functional alignment and timely delivery.

Collaborate with clients to define project goals and priorities, deliver solutions that align with brand strategy and maximize ROI.

Direct multi-disciplinary teams (design, development, QA) across geographies, managing complex interdependencies to ensure smooth execution.

Enhance operational efficiency by streamlining processes, improving collaboration, and reducing delivery times.

Work with stakeholders to establish key performance metrics and ensure project success

IPOWER Jan 2017 to June 2020

Project Manager

Responsibilities:

Met with clients to take detailed ordering briefs and clarify specific requirements of each web development project.

Delegated project tasks to team based on individual strengths, skill sets and experience levels.

Tracked project performance, specifically to analyze the successful completion of short- and long-term goals.

Maintained issues and risks log, milestones updates and escalation of critical impacting items.

Organized meetings with team, vendors, key stakeholders to re-assess project.

Worked closely with cross functional teams, QA and Development to move projects to successful completion.

Worked with Development teams to get 90% Level of effort (LOEs) to demonstrate ability to meet target timeline.

Conducted weekly meeting with staff and specialized resources to resolve issues and mitigate risks.

Tracked project progress, forecast, budget, dependencies, issues, risks timelines & decisions.

Met budgetary objectives and make adjustments to project constraints based on financial analysis.

Developed comprehensive project plans to be shared with clients as well as other staff members.

Used and continually develop leadership skills.

Formulated and implemented a testing strategy without compromising quality to reduce the risk of missing schedule deadline.

Created matrix for effectively managing open issues.

Created and managed project plan, schedule and processes from initiation to completion.

Project management skills with relentless attention to details on simultaneous deadline projects.

Defined product vision, road-map and growth opportunities.

Scrum Master

Responsibilities:

Provided backlog management, iteration planning, and elaboration of the user stories of Data analytics project in JIRA.

Assessed value, develop cases, and prioritize stories, epics and themes to ensure work focuses on those with maximum value that are aligned with product strategy.

Worked closely with Product Management to create and maintain a product backlog according to business value or ROI.

Created and managed project plan including project scope, schedule, budget, quality, resources, risks, issues, decisions, change, test and configuration.

Responsible for various project management activities viz., stakeholder management, test strategy preparation, project planning, risk management, project monitoring and controlling.

Led the planning product release plans and set the expectation for delivery of new functionalities

Provided an active role in mitigating impediments impacting successful team completion of Release/Sprint Goal.

IBM India Pvt Ltd, India Jul 2012 to Jul 2014

Project Manager

Responsibilities:

Worked directly with end users to capture and analyze challenges to their workflow.

Managed prioritization, resource planning as well as identify, assess and prepare contingency plan for risk factors.

Managed and maintained scope in alignment with project budget and timeline.

Provided key performance metrics to the Head of IT on the deliveries and benefits realization of change implementations

Prioritized work within an agile team and maintain a backlog of future work for consideration/prioritization

Taken responsibility for the development of ongoing enhancements, create and prioritize user stories with the agile teams.

Monitored project progress and plan to ensure delivery was on schedule, budget, and technical output as well as other project deliverables are met.

Owned and driven backlog grooming and management, prioritize user stories, create acceptance criteria and drive testing and delivery

Defined the road map and prioritizing the backlog of work to meet the vision in a timely manner to meet market and customer demands

Worked with Program Management and Battelle leadership to support new business

Maximized the work of the development team

Managed all project finances by tracking hours and cost against budget on a weekly basis, project future expenditures and revenue, and manage project scope changes against budget.

Handled multiple projects with up to 28 team members and budgets up to $1.5M for individual projects.

IBM India Pvt Ltd, India Jan 2010 to Jul 2012

Scrum Master/Team Lead, Agile Transformation

Responsibilities:

Organized and facilitated sprint planning, daily stand-up meetings, reviews, retrospectives, release planning, demos and other Scrum-related meetings

Taught the team to create clear and concise epics/stories

Instructed and modeled core Agile principles of collaboration, prioritization, team accountability and visibility; ensured consistent application of scrum methodologies across the enterprise

Worked with the product managers to identify cross-team dependencies and manage inter-team tasks

Evangelized the benefits of Scrum to ensure its smooth adoption

Assisted team with making appropriate commitments through story selection, sizing and task definition and participated proactively in developing and maintaining team standards, tools and best practices reducing development time by 35%

IBM India Pvt Ltd, India Aug 2006 to Jan 2010

Application Developer

Responsibilities:

Utilize in-depth knowledge of functional and Technical experience in Finance and other leading-edge products and technology in conjunction with industry and business skills to deliver solutions to customer.

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