Customer Service data analysis

AH

AHMARI HARRIS

*******.**@******.*** 773-***-**** Chicago, IL 60637

Industrious administrative team member with proven organizational, time management, and multitasking abilities in settings. Consistently seeks ways to increase office efficiency and boost team productivity with exceptional clerical support. Skillfully manages records and financial processes. Business professional offering experience delivering cost-effective, high-performance technology solutions to meet shifting organizational demands. Astute technology-business professional translates operational needs into technical solutions. Equipped with analytics and reporting expertise to provide insights using data-driven philosophy. Microsoft Office

Microsoft Access

Dynamics

SQL Server

Word

Excel

PowerPoint

Project

Power BI

Outlook

Networking

Java

HTML

CSS

Bootstrap

Python

R

R Studio

SAP

Fusion

Android Studio

Project Management

XML

Lucid Charts

Relational Databases

PHP

System Analyst and Design

Excellent verbal skills

Excellent written skills

Excellent customer service skills

Data analysis

Customer service

Project management

Problem solving

Communication skills

Analytical thinking

Teamwork

Business analysis

Analytical skills

Data entry

Customer support

Eastern Michigan Rec/ IM

08/2021 - Current

Maintained long-term clientele and grew the studio's membership through sales, new member onboarding, and excellent customer service Welcome visitors and members to the facility, answer incoming calls, and assist the front desk with various administrative tasks Resolved all customer complaints, ensuring the customers were satisfied with the service they were receiving

S3 Chicago

07/2023 - 08/2023

Lollapalooza Barricade - Keep the crowd behind the Barricade and make sure that nobody went over the barricade

Provided the crowd with water whenever they felt dehydrated Picked people out of the crowd whenever they passed out or when they Summary

Skills

Experience

can't stand the heat anymore

Chicago White Sox Fan Deck - Scanned everyone who had the appropriate ticket to be in the Fan Deck

Didn't allow anyone without a Fan Deck ticket in the Fan Deck area Guided people to their section when they had trouble finding their section Eastern Michigan Ypsilanti, Michigan

BBA Bachelor Degree in Computer Information Systems 04/2025

GPA: 3.52

Whitney M Young Magnet High School Chicago, IL

High School Diploma

https://www.linkedin.com/in/ahmari-harris-504453259 College Database, This project aims to develop a comprehensive college database system designed to meet the university's academic and administrative needs. The system will feature an efficient data model to manage key aspects such as student information, faculty details, course offerings, and campus department information, including their locations, ensuring streamlined data organization and accessibility. Project Management, This IT project aims to digitize and preserve rare archival materials from academic and scientific societies and universities by developing a user-friendly, web-based platform for seamless access to the digitized content. The platform will incorporate advanced search and analysis tools to facilitate efficient research and ensure global accessibility for scholars and researchers. Through effective project management, the initiative will focus on delivering within the defined scope, timeline, and budget, ensuring the successful completion of all objectives. System Design and Analysis, This project aims to design an automated payroll system for the Eastern Michigan Rec/IM staff to streamline the current multi-step process. The goal is to ensure timely payments for student employees while significantly reducing the time required to complete payroll tasks, improving efficiency and accuracy in the overall process.

Education and Training

Websites, Portfolios, Profiles

Projects

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