Travel Agent Customer Service

Latavia Hanson

Montego Bay, Jamaica

Telephone: 1-876-***-****

*************@*****.***

Objective

Motivated and dependable individual seeking a remote customer service position. Eager to apply strong communication, problem-solving, and organizational skills to provide excellent support and build positive customer relationships. Committed to learning quickly and contributing to team success. Skills

- Strong verbal and written communication

- Active listening & empathy

- Problem-solving and conflict resolution

- Fast learner with tech adaptability

- Familiar with email, chat, and call handling tools Experience

● Technical support agent

Remote 2024 – 2025

- Handled email responses and basic scheduling tasks for small business clients

- Gained experience in customer interaction and task organization Education

High School Diploma

Muschett High School

Graduated: [2019]

● MATHEMATICS ( 2)

● ENGLISH LANGUAGE(1)

● INFORMATION TECHNOLOGY (1)

● SOCIAL STUDIES (2)

● MUSIC (3)

Technical Tools

- Google Workspace (Docs, Sheets, Gmail)

- Microsoft Office (Word, Excel, Outlook)

- Zoom

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