Business Administration Mental Health

Houston, TX ***** 832-***-**** ***********@*****.***

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GUADALUPE CALIXTO

PROFESSIONAL SUMMARY

Detail-oriented and exceptionally organized individual with multitasking skills with an Associate of Arts in Business Administration and over 20 years of clerical/office/management experience looking to acquire a position with the potential for growth and advancement where I can utilize my knowledge and experience. Organized and dependable, successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

SKILLS

Accounting

MS Word

MS Excel

MS Power Point

Ascender

DRC LAS/PRE LAS Links

Facsimile

Ten Key Calculators

Telephone Etiquette

Medical Terminology

EMR

EOB

ICD-9-CM

ICD-10-CM

HCPCS

Bilingual (English/Spanish)

DEMAC

Texas Education Assessment

Fast Learner

Organize

EMAT ordering

Outlook Calendar

Communication skills

Interpersonal Skills

Service Coordination Skills

Certified Youth Mental Health First Aid USA

Financial Management

Workforce Management

Business Administration

Expense Tracking

Verbal and Written Communication

Performance Evaluations

Budget Control

Staff Training and Development

Team Leadership

Schedule Preparation

Staff Management

WORK HISTORY

LIBRARY TECH. FOR RAUL YZAGUIRRE SCHOOLS FOR SUCCESS DISTRICT 04/2022 to Current

Raul Yzaguirre Schools for Success

I Provide group instruction and individual guidance to students and other library users to help them locate resources and use research techniques

I serve as library specialist, materials expert, and curriculum adviser to ensure that library/ media center is involved in instructional programs of the school

I design lesson plans K-5 for library use and Story Time, and Learning Activities

I manage loaning and return of library materials, fine assessment/ collections, sort and reshelf returned books and other library materials

As well as catalogue, barcode and maintain all library materials

Manage library schedule for K-12 in Microsoft Outlook Calendar

Coordinate/ manage/ execute Book Fairs- promotion, recruiting/ training volunteers, fiscal component, planning & training updates

Oversee/ manage E-MAT (instructional materials ordering system.) Oversee management/ distribution of student ID badges.

RAUL YZAGUIRRE SCHOOLS FOR SUCCESS 11/2020 to 04/2022

Multilingual Specialist

Develops and implements district-wide compliance training for campus LPAC clerks

Provides subject matter expertise to central office staff and school based staff assigned to implement special population programs

Maintains the ongoing, districtwide process to collect, review, and submit required Emergent Bilingual compliance documentation

Collaborates with the Director of Special Programs regarding special population services in schools on student placement and evaluation

Monitors systematic collection and analysis of student data to review achievement

Collaborates with campus LPAC teams to conduct school audits to ascertain compliance to federal and state laws and local guidelines, monitors and verifies program requirements, data, and related paperwork for all schools

Reviews, updates and works with Multilingual Department Director and related departments to develop and implement program guidelines

Provide EB training services for special population program staff

Train personnel in LPAC, inputting data into Ascender (SIS), testing students in PreLAS and LAS Links and creating EB folders

Attend ARD meetings for SPED/EB students to assure student will be place in the right program and receive the appropriate services

Collaborate with the Director of Techer Development Preparing GT Matrix documentation and code it into Ascender (SIS)

Act as Library Tech when necessary

Collaborate to cover classes when necessary as well as covering the main office front desk one day per week for lunch and when necessary

Translate Documents from English to Spanish as need it

Performs other job-related duties as assigned.

HOUSTON INDEPENDENT SCHOOL DISTRICT 02/2014 to 11/2020

General Clerk III

Served as the LPAC Clerk to support and ensure accurate documentation and completion of the LPAC process for 1000 emergent bilinguals

This included the BOY, MOY, and EOY process documentation and completion

Supported the discipline process by creating the suspension letters and inputting the data into Chancery [SIS] with the accurate coding of the violation

Oversaw the submission of attendance for ADA

Submitted daily reminders and a report for missing attendance

Enrolled new students which included document request, ensuring completion of student enrollment process, and inputting student information into Chancery (SIS)

Interpreted out of the country school records to accredit classes

Translate for non-speaking parents as need it

Withdrew students using a process that included identification and confirmation of new school attending

Served as clerk for the Deans Office when necessary

Worked with the registrar reading and translating transcripts from out of the country documents, assisting in preparing all documents required for graduation

Performed other job-related duties as assigned.

TEXAS AUTOMATIC FOOD SERVICES 06/1993 to 04/2013

Office Manager

Performed general office duties such as answering phone calls and handling inquires, maintaining records, basic bookkeeping work, like copying, faxing, filling, accounts payable, performed special projects as assigned

Checked and verified weekly bills

Prepared weekly time cards and prepare them for payroll

Assisted in maintaining proper inventory controls, direct daily operations such as purchasing supplies, verifying and entering invoice data in the system

Coordinated daily work schedules to create the most efficiency while providing proper service levels

Developed, directed, and coordinated the commissary's quality assurance/quality control (QA/QC) program, for staff involved in the production and distribution of products being manufactured

Maintain city and state policies and procedures, objectives, quality assurance program and safety standards

Operated POS cash register and credit card machine, call and verify credit cards when needed

Supervised the work of the commissary staff, Establishes daily staffing requirements based on volumes and customer demands

Counted money in cash drawers at end of shifts to ensure that amounts are accurate and balanced, set up deposit slip for the day

Calculated total payments received during a time period, and reconcile this with total sales

Maintained established departmental policies and procedures, objectives and quality assurance program and safety standards

Performed other job-related duties as assigned.

MCGREGOR CLINIC 04/1998 to 05/2003

Front Desk Coordinator

Greeted and screened patients, determines patients' needs, explains the check in method for future appointments

Gather information in a respectful manner

Assist in interpreting and/or translating health information

Answered patient inquiries regarding account status, credit policies and procedures and referrals

Prepared all files of the patients, place check-in list on the front desk, and give new patients appropriate paperwork

Accepted payments from patients and Optimizes patients' satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone

Called patients to give reminders about appointment dates

Protected patients' rights by maintaining confidentiality of personal and financial information

Documented information obtained regarding patient's insurance benefits and an authorization number when necessary

Re-file claims to insurance companies as needed

Precertification and verification of insurance benefits for various services and payers including, but not limited to Managed Care, Commercial/WC payers, Medicare, and insurances secondary to Medicare.

EDUCATION

Texas Health and Human Services

Community Health Worker, 11/2023

American Intercontinental University

Associate of Arts Business Administration, 03/2016

Fortis College

Medical Billing and Coding Certification, 10/2010

Robert E. Lee High School

High School Diploma, 01/1993

REFERENCES

Brenda Rangel, Chief Academic Officer, Raul Yzaguirre Schools for Success, 713-***-****

Denise Martinez, Executive Director of Academics, Raul Yzaguirre Schools for Success, 832-***-****

Terrie Armstrong, Multilingual Manager, 713-***-****

Carlos Banda, Director of Multilingual, Raul Yzaguirre Schools for Success, 713-***-****

Dr. Adriana Tamez, Superintendent, Raul Yzaguirre Schools for Success, 713-***-****

Jesus Martinez, Assistant Principal (Retired), HISD, 713-***-****

William Rice, Dean of students/Magnet Coordinator, HISD, 713-***-****

Alma Atha, Registrar Shaprstown High School, HISD, 281-***-****

Theresa L. Rose, School Principal, HISD, (281) 281-***-****

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