Los Angeles Banquet Server

Victor Herrera

I am a hard worker,and a team player

Los Angeles, CA 90034

***************@*****.*** - 860-***-****

I have been working in the F&B department, and Hospitality for more than 20 years. my background includes 10 plus years experience as a food server, 10 plus years experience as a banquet server, and about 3 years experience as a bartender. I am a problem solver on the fly, and calm under pressure. I bring hand on experience in all aspects of the Hospitality business. I am a profesional server not an order taker. Authorized to work in the US for any employer

WORK EXPERIENCE

Banquet Server on call

THE RITZ-CARLTON/JW MARRIOTT - Los Angeles, CA - 2013 to Present Responsabilities

Extremely high profile clientele that expect perfection from beginning to end. Extremely detail oriented, management team where guest satisfaction is our highest priority. Food Server

HMSHost Campaneli T4 (LAX) - Los Angeles, CA - April 2016 to January 2017 My priority was to provide the best service, while upselling pur product and brand. Extremely high check average as member of HMShost. I always executed every step of service, face pace environment. Bartender (LAX) T7

ARREAS USA - Los Angeles, CA - February 2013 to December 2015 Maintained full knowledge of bar and menu items and made recommendations. Delivered quality food and beverage service to all guest in a responsible manner. Mixed drinks, pour wine, beer, and non alcoholic beverage. Stocked beer and wine coolers. Maintained bar stocked, replenishing if necessary. Maintained a neat personal appearance, made engaging conection with guest to create loyality. # years bartending experience.

Server

HMSHOST Glastones T3 (LAX) - Los Angeles, CA - September 2012 to March 2013 Responsibilities

Delivered quality food and beverage to guest in a good time manner. Provide friendly and professional service to guest. Keep eye on guest and help them whit their needs, work as a team with co-workers, and have a great time.

Skills Used

Costumer service, and good communication skills.

Food Server and Bartender and banquet server

Crowne Plaza - Cromwell, CT - November 2002 to April 2012 I started to work as a pm food server, then after three or four years, I moved to the am position. The first four to five years I work as a server and banquet server, because at that time we were so busy and I helped doing banquets, and I gain lot of experience in both fields. I had two jobs in one at that time before the economy went bad. I also helped in the room service department many times. Room Service

Renaissance - Los Angeles, CA - October 1999 to June 2002 Took room service orders,and delivered to guest to their room. Clear all floors before the end of shift, and do side work.

EDUCATION

CERTIFICATES OF HOSPITALITY, HOTEL-FRONT DESK & BACK OFFICE OPERATIONS, HOTEL SALES & MARKETING, AND EVENT & CONVENTION PLANNING in HOSPITALITY AND MANAGEMENT

WLA COLLEGE - Culver City, CA

September 2013 to December 2016

GENERAL EDUCATION in General

Middlesex Community College - Middletown, CT

September 2010 to June 2012

High School Diploma in English As a Secong Language and General Education Venice Senior High School - Venice, CA

1989 to 1991

SKILLS

Hospitality (10+ years), Bilingual (10+ years), Costumer Service (10+ years), Communication Skills (10+ years)

CERTIFICATIONS/LICENSES

TIPS Certified

February 2016 to February 2019

Tips Knowledge of alcohol awareness, to learn when someone behavior change while drinking, to make sure guest are safe as well the company for any liability. ServSafe

November 2015 to September 2018

Servsafe provides a study of food handling to prevent any issues to the health of employees, and guest. ADDITIONAL INFORMATION

I love working in the Food and Beverage, and Hospitality department, My first job was a dishwasher, and I moved my way to learn many positions in the FOH Industry. I have made this my career and I probably will retired with it. I love taking care guest and go beyond the extra mile to make them feel welcome and make them come back.

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