Angelic Rose
Texas
**********@*****.***
Objective
Experienced administrative professional with over 20 years of office support, data management, and customer service. Proficient in Microsoft Office Suite, Excel, QuickBooks, and payroll processing, with a strong background in handling large volumes of data, ensuring accuracy, and maintaining confidentiality. Looking to leverage my organizational, problem-solving, and communication skills in the in a new position..
Professional Experience
Corpus Christi Nursing and Rehabilitation Center
Human Resource Coordinator
2020 – 2024
● Managed timekeeping and assisted with labor management.
● Supported onboarding processes, recruiting, background checks, and orientations.
● Assisted with online learning via HealthStream and reporting. Corpus Christi Nursing and Rehabilitation Center
Assistant Business Office Manager
2018 – 2020
● Assisted Business Office Manager with accounts receivables, deposits, and resident trust funds.
● Reviewed admission paperwork and Medicaid applications.
● Backed up front desk as receptionist and provided additional support as needed. Coastal Community and Teacher’s Credit Union
Mortgage Loan Processor
2012 – 2017
● Originated, prepared, and closed home equity loans, processing loan files and ensuring accuracy prior to closing.
● Utilized Excel to track loan status and conduct follow-ups.
● Managed escrowed accounts for homeowner’s insurance, taxes, and windstorm coverage.
● Processed $350,000 home equity loan and earned $300 monthly bonuses for closed loans.
● Recognized as Employee of the Quarter (December 2014) and awarded a plaque for perfect attendance in 2016.
Corpus Christi Caller Times
Paper Delivery
2011 – 2012
● Delivered 282 papers per shift, 7 days a week, including holidays.
● Verified subscriptions and routes for accurate delivery, handling customer inquiries and complaints.
● Created and submitted weekly reports for delivery mileage and redelivery tasks. Future Market Telecenter, Inc.
Administrative/Clerical Assistant, Payroll
1999 – 2009
● Managed payroll for 250 employees, processing timesheets and adjustments.
● Used ADP and QuickBooks for payroll management.
● Assisted with filing, answering phones, maintaining reports, and researching special projects.
Education
Texas A&M University, Corpus Christi, TX
Master of Business Administration
1993 – 1994
Corpus Christi State University, Corpus Christi, TX Bachelor of Business Administration
1991 – 1993
Del Mar College, Corpus Christi, TX
Certification in Accounting Technology
June 2017 – TBD
Skills & Competencies
● Software/Tools: Microsoft Word, Excel, Access, PowerPoint, QuickBooks, Outlook
● Key Skills: Data entry, data archiving, payroll processing, customer service, organizational skills, problem-solving, time management
● Personal Attributes: Critical thinker, fast learner, optimistic, tactful, outstanding phone etiquette, strong communication (verbal and written)
● Specialized Skills: Attention to detail, adaptability, confidentiality, office equipment proficiency (printers, scanners)
Awards & Recognition
● Employee of the Quarter – Coastal Community and Teacher’s Credit Union (December 2014)
● Perfect Attendance Award – Coastal Community and Teacher’s Credit Union (2016)