Housekeeper

OBJECTIVE

Highly qualified housekeeping manager with over 10+ years of supervisory experience in healthcare and vocational settings seeking a role in a quality-driven environment that requires a high attention to detail and continuous improvement mindset.

Highly qualified machinist and quality inspector with 5+ years of experience in a factory setting seeking a role in a quality-driven environment that requires a high attention to detail and continuous improvement mindset.

RELEVANT EXPERIENCE

Lorain County Joint Vocational School – Oberlin, OH – Housekeeping Coordinator

March 2020 – Current

Managed daily cleaning operations for a 100-acre vocational school campus encompassing classrooms, labs, and administrative areas, ensuring compliance with health and safety standards.

Developed and implemented a comprehensive cleaning schedule, resulting in improved efficiency and a more organized workflow among housekeeping staff.

Conducted regular inspections to maintain cleanliness and hygiene standards, promptly addressing any issues to uphold a pristine learning environment.

Trained and supervised a team of 5-7 housekeeping personnel, fostering a cohesive and motivated work atmosphere focused on delivering exceptional service.

Coordinated inventory management for cleaning supplies, equipment, and lab supplies while optimizing procurement processes to ensure adequate stock levels while adhering to budgetary constraints.

Collaborated with school administrators and faculty to understand specific cleaning requirements for different areas, tailoring services to meet the unique needs of diverse educational spaces (e.g., automotive, life sciences, construction).

Implemented eco-friendly cleaning initiatives, reducing the school’s environmental footprint while maintaining high standards of cleanliness.

Managed external vendor relationships for specialized cleaning services, negotiating contracts and monitoring performance to ensure service excellence and cost-effectiveness.

Maintained accurate records of cleaning activities, including schedules, inspections, and maintenance logs, to support accountability and performance tracking.

Responded promptly to student and staff requests and feedback regarding cleaning services, ensuring a positive and supportive learning environment for all stakeholders.

Kendal at Oberlin Assisted Living Facility – Oberlin, OH – Housekeeping Supervisor

January 2014- March 2020

Supervised and coordinated daily housekeeping operations for a 325-resident luxury assisted living and nursing facility, ensuring adherence to high cleanliness and service standards.

Trained, mentored, and supervised a team of 3 housekeeping staff, fostering a culture of excellence, professionalism, and compassion in service delivery.

Developed and implemented cleaning schedules and procedures tailored to the needs of a high-end residential environment, including resident rooms, common areas, and dining facilities.

Conducted regular inspections and quality assurance checks to maintain impeccable cleanliness standards, promptly addressing deficiencies and ensuring resident satisfaction.

Collaborated closely with other departments, including maintenance and facility management, to coordinate cleaning activities with ongoing operational needs and resident schedules.

Managed inventory of cleaning supplies and equipment, optimizing procurement processes to ensure adequate stock levels while adhering to budgetary guidelines.

Implemented and enforced infection control protocols and safety measures, contributing to a safe and hygienic environment for residents, staff, and visitors.

Responded promptly to resident inquiries and concerns regarding housekeeping services, demonstrating empathy and professionalism in addressing their needs.

Conducted performance evaluations and provided constructive feedback to housekeeping staff, recognizing achievements and identifying areas for improvement.

Upheld regulatory compliance with health and safety standards, ensuring the facility's cleanliness practices met or exceeded state and federal regulations.

Geyer’s Foods – Wellington, OH – Grocery Store Manager

March 2009- December 2013

Led and supervised night shift operations of a grocery store, overseeing a team of 4 employees to ensure efficient stocking, replenishment, and customer service during non-peak hours.

Ensured compliance with company policies, procedures, and safety standards, conducting regular audits and inspections to uphold cleanliness, organization, and sanitation protocols.

Trained and developed night shift staff in customer service, product knowledge, and operational procedures, fostering a motivated and cohesive team environment.

Resolved customer inquiries, complaints, and issues promptly and professionally, enhancing customer satisfaction and loyalty during night-time operations.

Collaborated with daytime management and other department heads to facilitate smooth transitions between shifts, ensuring seamless communication and continuity of operations.

Implemented and enforced store security measures, including cash handling procedures and loss prevention strategies, to safeguard assets and minimize risk.

NN, Inc. – Wellington, OH – Machine Operator & Quality Inspector

July 2003-Febuary 2009

Conducted thorough inspections of manufactured components and products at various stages of production, ensuring adherence to NN Inc.'s quality standards and specifications.

Utilized precision measuring instruments and gauges such as calipers, micrometers, and CMMs to perform detailed measurements and verify product dimensions and tolerances.

Implemented quality control processes and procedures to identify defects, non-conformities, and deviations from quality standards, initiating corrective actions as necessary to maintain product integrity.

Collaborated closely with production teams and engineering staff to resolve quality issues and implement continuous improvement initiatives aimed at enhancing product reliability and consistency.

Demonstrated a commitment to quality excellence, efficiency, and continuous improvement in all aspects of the inspection process, contributing to NN Inc.'s reputation for delivering high-quality products and customer satisfaction.

Forest City Technologies – Wellington, OH – Machine Operator

June 2000-July 2003

Operated and monitored CNC machines, lathes, or injection molding equipment at Forest City Technologies, ensuring efficient production and adherence to safety and quality standards.

Conducted routine inspections of machine operations and products to verify conformance to specifications, promptly addressing any deviations or issues to minimize downtime.

Maintained accurate production records and documentation using ERP systems or paper-based logs, recording quantities produced, downtime, and quality checks.

Collaborated with maintenance technicians and engineers to troubleshoot equipment malfunctions and perform preventive maintenance tasks to ensure optimal machine performance.

Followed established safety protocols and procedures, including proper handling of materials, wearing of personal protective equipment (PPE), and adherence to lockout/tagout procedures.

Operated machinery in compliance with environmental regulations and company policies, promoting sustainability initiatives and waste reduction efforts.

Participated in continuous improvement activities, providing input and suggestions to streamline processes, enhance productivity, and optimize machine efficiency.

Trained and mentored new machine operators on equipment operation, safety protocols, and quality standards, contributing to a knowledgeable and skilled workforce.

Demonstrated reliability, attention to detail, and a strong work ethic in maintaining production schedules and meeting quality targets, supporting Forest City Technologies' commitment to delivering high-quality products to customers.

EDUCATION

North Ridgeville High School

General Studies

Graduated May, 1987

ADDITIONAL EXPERIENCE

SKILLS

Advanced knowledge of the assembly and installation of mechanical components.

Intermediate level fabrication skills including milling, turning, drilling, welding, bending.

Experience in 3D scanning, 3D printing, FEA, CFD, FMEA, GD&T, CNC machining, electrical diagnostics and repair.

HOBBIES & INTERESTS

Hiking, kayaking, crocheting, reading, gardening, and bike rides.

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