Customer Service Food

Bakersfield, CA *****

661-***-**** - ep******@gmail com

PROFESSIONAL SUMMARY,

Dynamic Server Manager with a proven track record at Denny's Ri

in team training and customer service. Leveraged strong communi

multitasking skills to enhance guest experiences and boost sales. F

optimizing server performance and fostering a cohesive team environ

high standards of food service quality. oe

SKILLS

« Operating system management « Team Trainmg

e Backup management « Crew coordination

« Customer service + Work ethic and mtegrity

« Patience and empathy « Customer assistance

e Time management skills « Bilimgual

Work HisTory

09/2017 to Current Server Manager

Dennys Restaurant — Lebec, CA

+ Trained servers on order management, food service quality and how to build”

rapport with guests.

« Welcomed and greeted guests before presenting special menu items to clients.

Handled guest complaints in positively and offered appreciation (haa

customer loyalty.

+ Led team of servers to consistently meet customer service and sales t

Completed daily procedure checklist and communicated cae tos

kitchen staff.

*

caf tipi

+ Demonstrated strong multitasking skills a

simultaneously without compromising

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